Associate Director - Knowledge Management COE Lead
PepsiCo · Posted Oct 28
Global food, snack, and beverage manufacturing, marketing, and distribution services
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About the role
PepsiCo's enterprise Knowledge Management Center of Excellence is responsible for KM strategy, governance, adoption, and continuous improvement across the organization. The role oversees teams covering Portfolio Management, Content Management, Insights & Analytics, and Change Management, and sets standards, operating models, and performance frameworks for trusted, accessible knowledge. It partners with business, technology, and functional leaders to shape roadmaps, drive adoption, and report on portfolio performance and value realization.
What you will do
- Lead the Knowledge Management COE, including Portfolio Management, Content Management, Insights & Analytics, and Change Management teams
- Define and execute the KM strategy, roadmap, governance model, and operating framework
- Drive alignment between business priorities, KM investments, and enterprise value realization objectives
- Establish and oversee portfolio governance, prioritization, resource planning, and demand management processes
- Ensure content governance, taxonomy, quality standards, and lifecycle management practices are consistently applied across the enterprise
- Develop KPI and performance management frameworks to measure adoption, engagement, operational effectiveness, and business impact
- Lead enterprise awareness, communications, training, and adoption programs to accelerate KM maturity and utilization
- Partner with business, technology, and functional leaders to identify opportunities, shape roadmaps, and drive continuous improvement
- Provide executive reporting and insights on portfolio performance, risks, dependencies, adoption, and value realization
- Build a high-performing team and foster a culture of innovation, accountability, customer focus, and operational excellence
Skills used in this role
What the employer is looking for
- 14+ years of experience in Knowledge Management, Product Management, Digital Workplace, Content Management, or related disciplines
- 8+ years of experience leading managers and cross-functional teams within a global organization
- Experience establishing and operating a Center of Excellence, shared services organization or enterprise capability
- Strong understanding of Knowledge Management disciplines including content governance, search, taxonomy, analytics and adoption
- Experience managing portfolios, roadmaps, governance forums, and strategic initiatives
- Demonstrated success driving organizational change, stakeholder alignment, and enterprise-wide adoption programs
- Strong executive communication, influencing and relationship management skills
- Proven ability to translate strategy into execution and deliver measurable business outcomes
Benefits and support
- Compensation and benefits are detailed in the job posting
About PepsiCo
PepsiCo is a global food and beverage leader with a portfolio spanning iconic brands such as Pepsi-Cola, Frito-Lay, Gatorade, Quaker, and Tropicana. The company manufactures, markets, and distributes a wide range of convenient foods and beverages enjoyed by consumers across more than 200 countries. Guided by its strategic transformation framework, PepsiCo focuses on sustainable growth, operational modernization, and portfolio innovation.
- Industry
- Food & Beverages
- Company size
- 10001+ employees
- Founded
- 1965
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Steve Schmitt
Executive Vice President and Chief Financial Officer
Chief Executive Officer, PepsiCo North America
Executive Vice President, Global Chief Commercial Officer and Corporate Affairs
Becky Schmitt
Executive Vice President, Chief People Officer
Recent coverage
Food Dive
PepsiCo shutters Tennessee bottling plant amid soda slump2026-10-20
Yahoo Finance
PepsiCo Beats Q3 Revenue Estimates as Operating Margins Expand2026-10-08
Reuters
PepsiCo Lowers Profit Growth Estimates and Announces Cost Cuts2026-10-11