Associate Director, Business Execution Lead
S&P Global · Posted Nov 4
Financial information, credit ratings, benchmarks, data, and analytics services
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About the role
The Chief Client Office at S&P Global engages customers and key stakeholders to drive commercial growth, strengthen client relationships, and improve the client experience across the enterprise. The office spans Client Coverage, Enterprise Marketing, Commercial Strategy & Partnerships, Kensho Data & Platforms, and supporting functions including Legal, COO, and Client Experience. This Business Execution Lead supports the Chief of Staff by owning recurring executive deliverables such as the Weekly Briefing Pack and Analytics packs, coordinating executive readiness for meetings and events, and driving cross-functional priority initiatives.
What you will do
- Own the Weekly Briefing Pack and the Chief Client Office and Market Intelligence Weekly Analytics packs end-to-end — gathering inputs, compiling and quality controlling materials, and driving continuous improvement.
- Build a clear, forward-looking view of the Chief Client Officer & Co-Head of Market Intelligence's week — meetings, objectives, context, and preparation needs.
- Translate priorities into clear work plans, milestones, and timelines, driving multiple workstreams simultaneously and building trusted working relationships across the Chief Client Office, Market Intelligence, Kensho Data & Platforms, and other stakeholders — setting clear expectations for quality, timing, and follow-through, and escalating early with clear context, options, and a recommended path forward on matters requiring strategic judgment or sensitive stakeholder management.
- Coordinate readiness for client meetings, speaking engagements, conferences, and leadership events wherever the Chief Client Officer & Co-Head of Market Intelligence is working or traveling — including London, New York, and other locations — partnering with local offices, the Executive Assistant, and relevant business and functional teams to ensure briefing materials clearly set out context, objectives, stakeholders, decisions required, and expected outcomes.
- Own the Office Stakeholder Matrix and maintain Office calendars, action trackers, and decision logs, giving stakeholders clear visibility into priorities, status, and outstanding requirements.
- Support Chief of Staff-led OpCo meetings, leadership forums, and offsites as requested — including readiness, materials, and action tracking — with increasing ownership as experience grows.
- Continuously improve recurring deliverables and office workflows, building repeatable processes and templates that reduce manual effort and improve consistency and scalability.
- Use AI and automation tools approved by S&P Global to support information gathering, summarization, content development, and quality checking, maintaining sound judgment, confidentiality, and compliance with applicable S&P Global requirements.
- Respond to ad hoc executive requests and support selected cross-functional priority initiatives.
Skills used in this role
What the employer is looking for
- Experience in financial services is strongly preferred, ideally in a client-facing role involving significant interaction with institutional clients and senior stakeholders.
- Proven experience driving execution in an executive office, Chief of Staff organization, PMO, business operations team, or similarly complex environment, with a demonstrated ability to navigate across functions, businesses, geographies, and levels of seniority to build alignment and get things done.
- Demonstrated ability to own recurring executive deliverables end-to-end and produce complete, accurate, executive-ready materials.
- Strong ability to assimilate information, synthesize key themes, identify gaps, and translate fragmented inputs into clear materials.
- Excellent project coordination, organization, written communication, and stakeholder management skills.
- Ability to manage multiple priorities, work through ambiguity, meet tight timelines, and maintain attention to detail.
- Sound judgment and discretion when handling confidential information and executive level matters.
- Comfortable navigating sensitive or difficult topics with stakeholders at all levels, exercising tact, diplomacy, and sound judgment while maintaining trust and confidentiality.
- Experience with Microsoft 365 and AI productivity and workflow automation tools.
- A continuous-improvement mindset, strong personal accountability, and a commitment to proactive communication and follow-through.
- Expected to be in the office whenever the Chief Client Officer & Co-Head of Market Intelligence is in the office and to comply with the applicable S&P Global in-office attendance policy.
Benefits and support
- Health care coverage designed for the mind and body
- Generous time off
- Access to learning resources
- Retirement planning
- Continuing education program with a company-matched student loan contribution
- Financial wellness programs
- Family friendly perks
- Retail discounts
- Referral incentive awards
About S&P Global
S&P Global is a leading provider of transparent and independent ratings, benchmarks, analytics, and data to the global capital and commodity markets. Through its core operating divisions—including S&P Global Ratings, S&P Global Market Intelligence, S&P Global Energy, and S&P Dow Jones Indices—the company empowers organizations to make decisions with conviction. It delivers essential intelligence that enables businesses, governments, and individuals to navigate changing global landscapes and plan for the future.
- Industry
- Financial Services
- Company size
- 44500 employees
- Founded
- 1917
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
President & Chief Executive Officer
Chief Financial Officer and Executive Vice President
Executive Vice President and Chief Technology & Transformation Officer
Chief Executive Officer, S&P Dow Jones Indices
Chief Legal Officer
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