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Associate-Digital Product Management

American Express · Posted Oct 7

Banking, credit card, payment network, and travel services

Gurugram, HR, IndiaFull-timeHybridMid Level2+ years₹16.0L–₹26.0L yearly100+ applicants
BankingPaymentsCredit CardsFinancial ServicesPublic Company
Full time

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About the role

Global Risk & Compliance (GRC) independently oversees the company's compliance, risk-taking and risk management activities, ensuring the company operates in a safe, sound and fully compliant manner within applicable regulatory expectations. The product group within Global Financial Crimes Compliance (GFCC) builds and implements technology solutions for GRC and owns the vision and roadmap for capabilities, platforms, and modernization efforts. This role leads feature and user story definition, scope prioritization, backlog grooming, and product governance for assigned products.

What you will do

  • Lead feature and user story definition sessions.
  • Identify product solutions for short term tactical needs and long-term strategy.
  • Establish acceptance criteria, test strategy, and write user acceptance test cases
  • Lead scope prioritization sessions and backlog grooming
  • Maintain open communication channels with stakeholders, business partners, and technology partners.
  • Support governance processes for assigned product(s).
  • Seek and apply product feedback – Placeholder
  • Partner with contributing to Scope of product and capabilities

Skills used in this role

AgileScaled AgileMachine LearningGenerative AIPrompt EngineeringLow-code/No-codeData ManagementData GovernanceKPIsproduct managementdata qualityreporting tools

What the employer is looking for

  • 2+ years Data Management and/or Product Owner in building and launching products.
  • Bachelor’s or master’s degree in information technology, Computer Science, Information security, Mathematics, Statistics, or any other relevant qualification
  • Proven Track record of Product lifecycle Management, with specific application of Scaled Agile delivery.
  • Ability to think abstractly and deal with ambiguous/under-defined problems.
  • Good understanding of iterative development, and Agile principles.
  • Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and change.
  • Excellent interpersonal skills with a focus to engage, influence, align and encourage partners and business partners across geographies to drive collaboration and alignment.
  • Focus on understanding sophisticated business problem and analyze complex data to provide a simplified solution to business partners.

Preferred qualifications

  • Financial Crimes business experience and related solution acumen
  • Experience in Machine Learning model development and deployment into a production environment
  • Experience in Generative AI, prompt engineering concepts, and implementation of GENAI production use cases and governance activities
  • Experience working in low code/no-code environments
  • Ability to evaluate product performance, define KPIs and monitor outcomes
  • Experience in evaluating data quality, performing data governance or implementing reporting tools

Benefits and support

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

About American Express

American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.

Industry
Banking
Company size
76800 employees
Founded
1850-03-18
Location
New York City, New York, USA
Funding stage
Public Company

Leadership

SJ
Stephen J. Squeri

Chairman and Chief Executive Officer

CL
Christophe Le Caillec

Chief Financial Officer

RR
Ravi Radhakrishnan

Chief Information Officer and Executive Vice President

MR
Monique R. Herena

Chief Colleague Experience Officer

ER
Elizabeth Rutledge

Chief Marketing Officer