Assistant Manager, Vigilance
Razorpay · Posted Oct 5
Online payment gateway, business banking, payroll, and financial services platform
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About the role
Razorpay is one of India's leading full-stack financial technology companies, powering payments, payouts, reconciliation and risk intelligence for millions of businesses across India, Singapore and Malaysia. The Vigilance function manages the company's engagement with national and state law enforcement and government agencies, supporting investigations and sensitive escalations. This role builds and strengthens that liaison, responds to agency inquiries, identifies threats, and collaborates with Legal, Compliance and Risk teams, reporting to the Sr. Vigilance Director.
What you will do
- Support to build liaison between Razorpay and National & State Law Enforcement, Agencies, fostering effective communication and collaboration.
- Provide the Law Enforcement ecosystem nationwide desired support for investigations, demonstrating maturity and discretion in managing challenging situations.
- Collaborate with internal and external counsels and cross-functional teams on escalations and engagement with law enforcement entities, including emergencies, directed towards Razorpay.
- Facilitate clear and timely responses to inquiries from law enforcement and government agencies, both written and verbal.
- Identify potential threats to Razorpay and its employees, proactively defusing any escalating situations.
- Engage in investigations under the supervision of the Sr. Vigilance Director to ensure compliance and mitigate risks.
- Collaborate with legal, compliance, Risk and other departments to ensure a cohesive approach to risk management and vigilance.
- Plan, schedule, and promote law enforcement meetings, conferences, and training sessions to enhance cooperation and knowledge sharing.
- Represent Razorpay at conferences and meetings organized by law enforcement or government agencies, articulating the Razorpay’s policies and procedures for handling law enforcement requests.
- Maintain accurate case trackers, documentation, and MIS reports for management reporting.
Skills used in this role
What the employer is looking for
- Minimum of 4-6 years of experience in law enforcement, financial crime investigation, with a strong understanding of applicable laws and regulations in India.
- Law Background is mandatory.
- Proficiency in the Indian Judicial System and the Indian Penal Code (IPC).
- Strong understanding of the Payment Aggregator (PA) / Payment Gateway (PG) industry, case management, and regulatory compliance is preferred.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build relationships and collaborate with diverse stakeholders across different levels of the organisation.
- Fluency in multiple languages, including English, Hindi, and regional languages.
- Prior field exposure or liaison experience with Law Enforcement Agencies.
- Willingness and ability to travel within India as needed.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Razorpay
Razorpay is India's leading omnichannel payments and full-stack financial solutions company, providing an extensive suite of products to accept, process, and disburse digital payments. Beyond payment gateways, the company offers neo-banking solutions via RazorpayX, business loans, payroll management, and corporate credit cards. It serves millions of businesses ranging from startups and SMEs to large enterprises globally.
- Industry
- Fintech
- Company size
- 3000+ employees
- Founded
- 2013
- Location
- Bengaluru, India
- Funding stage
- Public Company
Funding
Public Company · $742M raised
- 2021-12-19Series F$375M
- 2021-04-19Series E$160M
- 2020-10-12Series D$100M
- 2018-07-05Series C$75M
- 2016-07-12Series B$20M
Leadership
CEO and Co-founder
MD and Co-founder
Chief Operating Officer
Chief Financial Officer
Recent coverage
Razorpay Press Release
Razorpay Launches Vulcan, India's First AI Payments Foundation Model, Fueled by NVIDIA and AWS2026-09-07
Outlook Business
Razorpay Merchants Can Now Accept Apple Pay Online and In-Store2026-10-01
The Paypers
Razorpay plans confidential IPO filing in India targeting USD 600 mln raise2026-04-20
Razorpay Press Release
For the First Time in India, Businesses on RazorpayX Can Now Bank with AI Agents That Work While They Sleep2026-06-01