Assistant Manager - GSS
PepsiCo · Posted Nov 5
Global food, snack, and beverage manufacturing, marketing, and distribution services
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About the role
PepsiCo's Global Support Services team provides General Sales Support to the customer-facing KAM/Sales organization, covering JBP tracking, claims processing, new line forms, customer queries, sample requests, event logistics and data management for the UK business. The role acts as a central support point for pricing, claims and product range changes while maintaining recurring reports and trackers. It also involves field sales support, customer admin, equipment ordering, sales training coordination and building relationships with BU Leadership and other UK stakeholders.
What you will do
- Manage processing, validation and tracking of claims, working through disputes with National Business Managers and Accounts Receivable
- Customer JBP tracking Support
- First point of contact for customer queries relating to product range changes, pricing and claims, ensuring responsiveness and quick resolution
- Preparation & communication of new lines forms and pricing information to customers based on agreed customer format and notification lead time requirements
- Provide Field Sales Support (field comms, performance tracking & sales tools support)
- Internal Customer admin support i.e. maintaining store files, contact lists etc
- Support with customer event management (operational set up & logistics)
- Support on Equipment Ordering and Sales Training & Capability Support (training materials, logistics & feedback)
- Maintenance of recurring reports and trackers
- Develop winning relationships with BU Leadership team and other key stake holders within the UK business, ensuring highest levels of agility and support are provided
- Support the UK BU with all initiatives to improve GCC service offerings
Skills used in this role
What the employer is looking for
- Degree qualified in Business / Commerce (MBA Preferred)
- Builds robust and successful working relationships
- Strong written and verbal communication skills
- Excellent organisation and prioritisation skills
- Proactive, responsive and results driven
- Highly proficient in Microsoft Office platform
- Fluent English with excellent interpersonal skills
- Exceptional written and oral communication, adapting approach by situation and audience
- High attention to detail
Benefits and support
- Compensation and benefits are detailed in the job posting
About PepsiCo
PepsiCo is a global food and beverage leader with a portfolio spanning iconic brands such as Pepsi-Cola, Frito-Lay, Gatorade, Quaker, and Tropicana. The company manufactures, markets, and distributes a wide range of convenient foods and beverages enjoyed by consumers across more than 200 countries. Guided by its strategic transformation framework, PepsiCo focuses on sustainable growth, operational modernization, and portfolio innovation.
- Industry
- Food & Beverages
- Company size
- 10001+ employees
- Founded
- 1965
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Steve Schmitt
Executive Vice President and Chief Financial Officer
Chief Executive Officer, PepsiCo North America
Executive Vice President, Global Chief Commercial Officer and Corporate Affairs
Becky Schmitt
Executive Vice President, Chief People Officer
Recent coverage
Quartz
PepsiCo Cuts 2026 Profit Forecast and Announces New Cost-Cutting Measures Amid North American Pressures2026-10-08
Reuters
KFC Picks Coca-Cola as US Soda Supplier, Ditching Longtime Partner PepsiCo2026-10-15
TIKR Terminal
PepsiCo Renews U.S. Beverage Partnership with Taco Bell Through 20362026-10-22