Asset Servicing Analyst
JPMorgan Chase · Posted Oct 20
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The Asset and Wealth Management Operations team safeguards client outcomes through precision, control discipline, and continuous improvement. The role sits within corporate actions operations, managing the end-to-end life cycle for corporate actions, income, and class actions while working with internal stakeholders in a controlled environment. The analyst also drives process enhancements, maintains procedure documentation, and supports knowledge transfer and key projects across the team.
What you will do
- Manage the end-to-end life cycle for corporate actions, income, and class actions.
- Deliver accurate and timely completion of operational procedures in line with defined expectations.
- Comply with risk and control requirements, including adherence to applicable policies and procedures.
- Identify process improvement opportunities and implement initiatives that enhance efficiency and quality.
- Maintain procedure documentation and keep materials up to date.
- Monitor open inquiries and follow up to ensure completion aligned to deadlines, urgency, and escalation paths.
- Train new team members on processes and day-to-day execution.
- Resolve ad hoc process-related requests and support research and investigation activities when required.
- Support key projects by applying end-to-end process knowledge and providing subject matter expertise.
- Strengthen the operational risk profile by documenting procedures and identifying additional control requirements as needed.
- Transfer knowledge effectively to ensure consistent and well-controlled execution across the team.
Skills used in this role
What the employer is looking for
- Hold a bachelor’s degree.
- Bring 5+ years of relevant operations experience supporting corporate actions, income, and class actions.
- Apply analytical skills with a high level of accuracy and attention to detail.
- Maintain a client-focused approach by meeting defined response times and supporting high satisfaction outcomes.
- Demonstrate leadership through collaboration and influencing others to achieve objectives.
- Exercise sound decision-making and structured problem-solving in day-to-day execution.
- Challenge the status quo appropriately by communicating viewpoints clearly and constructively.
- Build effective working relationships with cross-functional and geographically distributed teams.
- Prioritize effectively to handle multiple tasks in a fast-paced environment.
- Demonstrate operational risk awareness and control discipline in daily processing.
- Produce management information reporting and support reporting requirements as needed.
Preferred qualifications
- Use AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
- Demonstrate working knowledge of tools such as Alteryx, Signavio, or Tableau.
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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