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Applications Engineer 2

Twilio · Posted Oct 6

Cloud-based customer engagement platform providing APIs for messaging, voice, email, and customer data orchestration

Remote - India (Karnataka, Tamil Nadu, Telangana State, Maharashtra and New Delhi)Full-timeRemote · India-wide (Karnataka, Tamil Nadu, Telangana State, Maharashtra and New Delhi)Mid Level3+ years₹25.0L–₹40.0L yearly100+ applicants
Cloud CommunicationsCPaaSCustomer EngagementAPIsSoftwarePublic Company
Full time

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About the role

Twilio is a remote-first communications platform that delivers solutions to hundreds of thousands of businesses and empowers developers to build personalized customer experiences. The GTM Automation team maintains and evolves the Salesforce-based systems that support go-to-market operations. This role is a Salesforce developer position focused on building scalable data models, custom Apex/LWC functionality, integrations, and maintaining code quality across the sales systems codebase.

What you will do

  • Work with the GTM Automation Systems team on evolving a Salesforce data model that is technically scalable, easily reportable, and functionally intuitive for end users.
  • Utilize SOQL API’s, Apex controllers, Apex Web Services, Apex callouts, and other development tools to build custom functionality that tailors our sales systems to our unique business and operating model.
  • Participate in technical analysis activities together and document requirements for application Integration and also involved in integration design activities working with architects and other stakeholders.
  • Review and assure quality in all code entering our codebase.
  • Continually evaluate and refactor our existing codebase for increased extensibility.
  • Ability to learn new technologies depending on project requirements.

Skills used in this role

SalesforceApexLWCSOQLJavaScriptAgileAPI IntegrationETLERPCI/CDSQLPythonData CloudSnowflakeHerokuAgentforceEinstein

What the employer is looking for

  • 3+ years experience with Apex, LWC, SOQL, Javascript with Agile development practices
  • Advanced flow development
  • API integrations (ETL, marketing tools, ERP, analytics)
  • Data architecture support
  • Performance optimization and technical debt reduction
  • Deployment and CI/CD support
  • Security and scalability improvements
  • Tech Design Collaboration with System Architect
  • Ability to translate technical requirements into independent features for development
  • Comprehensive experience on debugging and troubleshooting in Salesforce
  • Experience in identifying common blind spots and bugs in Salesforce
  • Experience in working with and optimizing millions of rows of data
  • Proficiency in developing unit tests with assertions for core functionality

Preferred qualifications

  • Experience in AgentForce, Einstein, AI tools/technologies
  • Experience in SQL, Python, Data Cloud, Snowflake
  • Familiarity working with a Pay-as-you-go business model
  • Experience developing and deploying through Heroku

Benefits and support

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • a retirement savings program

About Twilio

Twilio is a cloud communications platform-as-a-service company that allows software developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs. The company also offers customer engagement software and a customer data platform, Twilio Segment, to help businesses personalize interactions at scale. Today, it operates as a key infrastructure provider powering digital communications for brands worldwide.

Industry
Cloud Communications
Company size
5000-10000 employees
Founded
2008
Location
San Francisco, California, USA
Funding stage
Public Company

Funding

Public Company · $240M raised

Fidelity InvestmentsBessemer Venture PartnersUnion Square VenturesT. Rowe PriceAltimeter Capital
  • 2021-07-31Post IPO Debt
  • 2018-05-01Post IPO Equity
  • 2015-07-31Series E

Leadership

KS
Khozema Shipchandler

Chief Executive Officer

AV
Aidan Viggiano

Chief Financial Officer

CL
Christy Lake

Chief Administrative Officer

TW
Thomas Wyatt

President, Twilio Segment / Chief Revenue Officer

CK
Chris Koehler

Chief Marketing Officer