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Analyst-Risk Management

American Express · Posted Oct 6

Banking, credit card, payment network, and travel services

Gurugram, HR, IndiaFull-timeHybridMid Level5+ years₹18.0L–₹28.0L yearly100+ applicants
BankingPaymentsCredit CardsFinancial ServicesPublic Company
Full time

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About the role

Global Commercial Services (GCS) serves millions of business customers around the world, offering a diverse range of payment and cashflow tools from traditional card products to working capital, supply chain financing, and digital solutions. The Sales Enablement Organization focuses on accelerating commercial business growth through training, tools and insights to deliver a best-in-class customer experience. This Signing Governance role supports the design, execution, and continuous enhancement of Signing Quality Control across various US SME segments, partnering with Sales, P&I, Technology, Control Management, CEG and other cross-functional teams.

What you will do

  • This role will support the fast-accelerating GCS business.
  • The role will require establishing governance and controls for sales practices in collaboration with operation excellence and compliance teams.
  • Effectively engage with stakeholders to understand the business requirements.
  • Partnership with Stakeholders and Business Partners to provide valuable insights to support leadership.
  • Support sales organization growth by effectively managing sales portfolio.
  • Drive Analytics and Insights through various data tools.
  • Leverage Gen AI and automation solutions to improve governance, analytics, monitoring, and overall process efficiency.
  • Drive initiatives through project management.
  • Driving resolution for escalations (if any).
  • Stay focused on relationships, understanding business strategy and objectives.

Skills used in this role

SalesforceGenAIBig DataStatisticsAnalyticsProject ManagementCommunicationPresentation

What the employer is looking for

  • Graduate/Engineering/Masters from a reputed university.
  • 5 Years of experience
  • Good knowledge of big data
  • Salesforce
  • Looking for statistical and operational experience.
  • Behavioral Skills/Capabilities:
  • Good communication and presentation skills

Benefits and support

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

About American Express

American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.

Industry
Banking
Company size
76800 employees
Founded
1850-03-18
Location
New York City, New York, USA
Funding stage
Public Company

Leadership

SJ
Stephen J. Squeri

Chairman and Chief Executive Officer

CL
Christophe Le Caillec

Chief Financial Officer

RR
Ravi Radhakrishnan

Chief Information Officer and Executive Vice President

MR
Monique R. Herena

Chief Colleague Experience Officer

ER
Elizabeth Rutledge

Chief Marketing Officer