Analyst-Ops Risk Mgmt
American Express · Posted Oct 27
Banking, credit card, payment network, and travel services
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About the role
The Global Operational Risk Oversight organization within Global Risk and Compliance is responsible for identifying and managing risk across all processes and geographies at American Express. The Analyst, Internal Fraud supports the Internal Fraud Risk Management Program through independent oversight, risk assessments, monitoring, and reporting. The role partners with first-line teams, control partners, and senior stakeholders across geographies to strengthen controls and governance.
What you will do
- Support the establishment and ongoing enhancement of the Internal Fraud Risk Management Program, including policies, standards, governance frameworks, roles & responsibilities, and program requirements.
- Perform independent oversight and provide effective challenge to first line through risk assessments, reviews, testing, and ongoing monitoring of People risk & Internal Fraud processes.
- Monitor metrics and develop comprehensive, insightful reporting on internal fraud risks across the enterprise for senior leadership.
- Identify emerging risks and recommend enhancements to controls, processes, and governance structures.
- Support regulatory engagement activities, including preparation for exams and coordination of responses related to internal fraud and safety & soundness regulations.
- Educate and influence first line teams across the enterprise on risk management programs, best practices, and expectations.
- Provide mentorship and guidance to junior team members and serve as a project or initiative lead when appropriate.
Skills used in this role
What the employer is looking for
- 0-2+ years of experience in fraud risk management, compliance, internal fraud investigations, operational risk, or a similar role.
- Strong analytical skills, including a proven ability to translate complex and disparate information into comprehensive and cohesive conclusions.
- Demonstrated ability to independently manage multiple priorities and drive initiatives to completion.
- Experience applying thought leadership and strategic thinking to enhance program maturity and effectiveness.
- Ability to identify issues, escalate key findings appropriately, and advise on practical, risk-based solutions.
- Strong stakeholder management skills, with experience interacting with senior leaders and cross-functional partners.
- Exceptional professional communication skills – clear, logical, structured, and tailored to the audience.
- Impeccable integrity required for handling confidential and sensitive information.
- Rigorous and analytical approach to problem-solving, decision-making, and prioritization.
- Professional certification (CFE, CAMS, FIC, etc.).
- Second line of defense (2LOD) risk management experience with a focus on internal fraud and/or insider threat.
- Experience leading risk assessments, control testing, or thematic reviews.
- Advanced analytical skills and experience working with large data sets.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
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