
Analyst Data Governance & Mgmt
American Express · Posted Oct 13
Banking, credit card, payment network, and travel services
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About the role
The Credit and Fraud Risk (CFR) team drives profitable business growth by reducing fraud risk and maintaining industry-low credit loss rates, using evolving technology to detect and combat fraud while providing a world-class customer experience. The Product teams support financial services operations across American Express, leveraging data and digital advancements to improve risk management and enable commerce. As a Data Steward Delegate, the role supports day-to-day compliance with the Enterprise Data Management Operating Policy, including identifying critical data, maintaining data definitions, classifying data, measuring data risk controls, and remediating data incidents in partnership with business, technology, and product teams.
What you will do
- Responsible for supporting the Data Steward in identifying data incidents, performing root-cause analysis of data incidents, and driving remediation of audit and regulatory feedback.
- Develop advanced knowledge on the Enterprise Data Management Operating Policy to support the Data Steward in the execution of their role.
- Responsible for holistic platform data quality monitoring, including but not limited to key reports.
- Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.
- Support the Data Steward in the establishment, maintenance, and testing of controls to manage data risk within their business unit.
- Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately
- Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.
- Responsible to partner with the Data Steward in developing and managing the data management roadmap.
- Collaborate with and influence product managers to ensure all new use cases are managed according to policy.
Skills used in this role
What the employer is looking for
- 0-2 years of experience in data quality management, data risk management, control management, or related roles.
- Strong communication, collaboration, stakeholder management skills and ability to influence and engage at multiple levels and cross functionality.
- Intermediate understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and prior experience.
- Preferred Hands-on experience using AI tools such as ChatGPT, Microsoft Copilot, Github Co-pilot - or similar generative AI platforms to improve productivity and drive innovation.
- Bachelor’s degree in finance, Engineering, Mathematics, Statistics, Computer Science, or other similar fields.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
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