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Analyst Data Governance & Management

American Express · Posted Oct 1

Banking, credit card, payment network, and travel services

Gurugram, HR, IndiaFull-timeHybridMid Level2+ years₹10.0L–₹16.0L yearly100+ applicants
BankingPaymentsCredit CardsFinancial ServicesPublic Company
Full time

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About the role

The India Data Office at American Express shapes the future of data at American Express India, with this role focused on Risk Management within the team. The position supports identification, assessment, monitoring, and mitigation of data risks, effective project governance, and the development of KRIs, dashboards, and management insights. The Analyst works with Business, Technology, Risk, Data Office, upstream data providers, and downstream users on data risk management, project governance, and management reporting across the India business.

What you will do

  • Identification, assessment, monitoring, and mitigation of data risks and issues.
  • Effective project governance, tracking, escalation, and stakeholder reporting.
  • Development of KRIs, dashboards, and management insights to monitor risk exposure, control performance, remediation, and program health.
  • Support the Data Steward in proactively identifying, assessing, monitoring, and mitigating data risks across business processes, systems, and data assets, applying Enterprise Data Risk Management policies, standards, and procedures.
  • Identify, log, triage, manage, and report Data Concerns and incidents throughout their lifecycle, including root-cause analysis, remediation planning, escalation, and closure of audit and regulatory feedback.
  • Maintain effective governance and traceability across RAID items, Data Concerns, Issues (EIM), and Operational Risk Events (OREs), ensuring appropriate linkage, escalation, remediation tracking, and closure.
  • Support project planning and execution through milestone, dependency, risk, issue, and action tracking, providing timely stakeholder reporting and escalation to enable delivery of key objectives.
  • Develop and maintain KRIs, risk thresholds, dashboards, and management reporting to monitor risk exposure, control performance, remediation progress, program health, milestones, and emerging risks, while supporting opportunities for automated monitoring and reporting.
  • Partner with Business, Technology, Risk, Data Office, upstream data providers, and downstream users to resolve data issues, provide actionable risk insights, and strengthen data consistency, usability, governance, and risk management practices.

Skills used in this role

Data GovernanceData ManagementData QualityData LineageMetadataData LifecycleOperational RiskRisk ManagementIssue and Incident ManagementProject GovernanceDashboardsAnalyticalProblem SolvingCritical ThinkingAttention to DetailCommunicationStakeholder Management

What the employer is looking for

  • Degree in a quantitative area (e.g. Finance, Statistics, Economics, Mathematics and Engineering) is preferred.
  • Minimum 2 year of experience in data management, data governance, operational risk, or issue/incident management.
  • Proactive thinking and strong analytical skills.
  • Strong ability to solve unstructured problems through data.
  • Strong risk mindset and ability to collaborate
  • Excellent critical thinking and attention to detail.
  • Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities.
  • Proactive learner with the ability to quickly learn new concepts and techniques with minimal supervision.
  • Strong understanding of data lifecycle principles, data quality concepts, lineage, and metadata.
  • Strong verbal and written communication skills, with the ability to translate between various technical and non-technical audiences
  • Knowledge of credit risk strategy and/or payments industry is a plus

Benefits and support

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

About American Express

American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.

Industry
Banking
Company size
76800 employees
Founded
1850-03-18
Location
New York City, New York, USA
Funding stage
Public Company

Leadership

SJ
Stephen J. Squeri

Chairman and Chief Executive Officer

CL
Christophe Le Caillec

Chief Financial Officer

RR
Ravi Radhakrishnan

Chief Information Officer and Executive Vice President

MR
Monique R. Herena

Chief Colleague Experience Officer

ER
Elizabeth Rutledge

Chief Marketing Officer