Analyst-Data Analytics
American Express · Posted Oct 7
Banking, credit card, payment network, and travel services
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About the role
American Express Global Commercial Services (GCS) is a global leader in commercial payments solutions, providing Corporate Payments Solutions and expense management tools to help small, mid, and large companies manage business spending. The Reporting, Insights & Analytics team drives data-driven performance management across the enterprise through enterprise reporting, governance, and analytics. This role advances the analytics strategy, evolves enterprise reporting, and delivers transformative insights using SQL, Python, Tableau, and big-data platforms to shape business outcomes.
What you will do
- Deliver timely, accurate, and visually compelling reports, dashboards, and insights that support business performance evaluation.
- Understand business objectives and customer needs to design innovative analytical solutions using SQL, Python, Tableau, and big-data platforms.
- Identify opportunities to automate, optimize, and standardize reporting and analytics processes.
- Conduct deep-dive analyses to diagnose business drivers, uncover opportunities, and provide actionable recommendations.
- Provide supplier & spend analytics to support GCS/ICS field teams and G&S spend strategies.
- Translate business problems into structured analytical approaches delivering meaningful outcomes.
- Enable seamless monitoring of project performance metrics and its visibility to the senior stakeholders
- Conduct ad hoc analyses to support growth strategies, operational improvements, and forward-looking decision-making.
- Own end-to-end analytics delivery—from data exploration & analysis to visualization and insight generation.
- Manage assigned analytics projects, prioritizing tasks based on business objectives and dependencies.
- Ensure clear communication of insights, methodology, and project progress to stakeholders.
- Monitor and track performance metrics, ensuring visibility and understanding among business partners.
- Maintain high data quality, governance, and compliance standards across all reporting and analytics activities.
- Streamline workflows and recommend process efficiencies that enhance scalability and reliability.
- Project & Stakeholder Management
- Governance & Process Excellence
Skills used in this role
What the employer is looking for
- 7+ years of experience in analytics, reporting, strategy, operations, or program management (financial services or technology preferred).
- Post-graduate degree in Engineering, Economics, Statistics, or Management preferred
- Strong analytical skills with hands-on expertise in SQL, Hive, Python, and data visualization tools such as Tableau or Power BI.
- Advanced proficiency in MS Excel and PowerPoint.
- Experience with automation, predictive analytics, GenAI applications in reporting, and big-data platforms (e.g., Cornerstone)
- Background in B2B payments, sales processes, procurement, or accounts payable data is a plus
- Excellent communication and data storytelling skills, with proven experience developing executive-level presentations.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
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