Analyst-Data Analytics
American Express · Posted Nov 5
Banking, credit card, payment network, and travel services
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About the role
The U.S. Consumer Services team is responsible for American Express's suite of U.S. consumer products, services, and experiences, including premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, Global Dining and Resy, U.S. Consumer Banking, and marketing programs. Within USCM, the Marketing, Membership & Investment Optimization (MMIO) team delivers data-driven decision making, analytics, and business planning to drive profitable growth through personalization strategy and optimized investment decisions. This Analyst/Senior Analyst role will focus on developing personalized offer strategies for new prospect acquisitions, using data analytics, testing, and cross-functional collaboration with Marketing, Product, Analytics, Finance, and Risk teams.
What you will do
- Develop deep understanding of marketing ecosystem, revenue drivers and investment levers to create effective personalization strategy
- Power in-depth strategic analysis and decision making on the back of thorough data analytics
- Liaison across different partners within analytics, marketing, product, finance, risk management and data science teams for bringing these strategies to life
- Develop/practice effective operational and risk management controls to ensure it’s done the right way
- Manage and flex strategy based on investment decisions, identify opportunities for efficient investments in collaboration with partners across the BlueBox
Skills used in this role
What the employer is looking for
- 1+ years of work experience demonstrating analytics to drive business results
- Advanced degree or equivalent experience in a statistics/business/economics/decision science related field - Bachelor's required, Masters Preferred
- Analytical and problem-solving experience, with the ability to break-down a complex problem into components and coach others on how to apply the relevant quantitative analysis to answer the business question.
- Experience in solving unstructured problems and comfort in working in white space
- Knowledge of card acquisition portfolio and a firm understanding of marketing and card economics
Benefits and support
- Compensation and benefits are detailed in the job posting
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
Recent coverage
BigGo / Reuters
American Express Raises 2026 Profit Forecast to $18.30-$18.60 a Share, Plans 3,500 Job Cuts2026-10-23
American Express Newsroom
American Express Reports Third-Quarter 2026 Financial Results2026-10-23
MarketBeat
Airbnb Stock In Focus After Amex Deal And Q3 Results Preview2026-11-05