Analyst-Control Mgmt
American Express · Posted Nov 2
Banking, credit card, payment network, and travel services
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About the role
Credit & Fraud Risk (CFR) manages risk strategies across all markets and portfolios to minimize credit and fraud losses while promoting business growth and delivering superior customer service. The CFR Control Management Risk ID: Assessment & Testing team identifies, assesses, mitigates, and reports on operational risk within business unit processes to ensure adherence to regulatory standards and Amex policy. The Analyst supports RCSA performance, control testing, quality assurance, and thematic risk reporting in collaboration with partners across business units and geographies.
What you will do
- Facilitate BUs in their risk assessments performance for Risk and Control Self-Assessment (RCSA) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)
- Drive cross functional projects end to end and facilitate stakeholder engagement to perform control testing
- Leverage domain knowledge in operational risk management and RCSA
- Assist in identification of risks and controls (along with business process owners)
- Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing
- Support thematic risk reporting (levels, trends, causes)
Skills used in this role
What the employer is looking for
- 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
- Strong Project management, communication, documentation and interpersonal skills
- Experience in process mapping, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
- Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk and controls testing for Risk and Control Self-Assessment (RCSA)
- Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
- Experience in at least one of the following:
- Supporting identification of operational risks throughout business processes and systems
- Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met for Risk and Control Self-Assessment (RCSA))
- Excellent communication, influencing and presentation skills
- Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes
- Experience in working with financial services operational risk function
- Experience in control testing
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
Recent coverage
Investing.com
AmEx lifts 2026 profit forecast, plans to cut 5% of workforce2026-10-23
Associated Press
American Express profits rise; company plans to cut workforce by 5%, or about 3,500 employees2026-10-24
MarketScreener
American Express raises 2026 profit forecast as affluent customers keep spending2026-10-23
GuruFocus
American Express Co (AXP) Q3 2026 Earnings Call Highlights: Record $20.1 Billion Revenue2026-10-24