Analyst-Control Management
American Express · Posted Nov 5
Banking, credit card, payment network, and travel services
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About the role
Credit & Fraud Risk (CFR) manages risk strategies across all markets and portfolios to minimize credit and fraud losses while promoting business growth and delivering superior customer service. The Risk ID, Assessment & Testing team identifies, assesses, mitigates, and reports on operational risk within CFR processes to ensure adherence to regulatory standards and Amex policy. The Analyst will facilitate risk and control self-assessments, map controls against risks and processes, support control monitoring, and compile thematic risk reporting.
What you will do
- Facilitate BUs in their risk assessments performance in Risk and Control Self-Assessment (RCSA)
- Provide additional identification of risks throughout business processes and systems (along with business process owners)
- Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)
- Assist in additional identification of risks throughout business processes and systems (along with business process owners)
- Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events
- Enables proactive identification of gaps in data, process, documentation and controls against established standards to identify areas of improvement in different CFR functions
- Assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)
- Support thematic risk reporting (levels, trends, causes).
Skills used in this role
What the employer is looking for
- 1+ Years experience in risk strategy. Operational risk management (e.g., within Risk and/or Internal Audit function)
- MBA, Master’s degree from top tier institutes in finance, Business, Risk Management., or related field; advanced degrees or certifications are advantageous
- Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively for Risk and Control Self-Assessment (RCSA)
- Project management, communication, and interpersonal skills
- Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards will be preferred.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
Recent coverage
Investing.com
AmEx lifts 2026 profit forecast, plans to cut 5% of workforce2026-10-23
Associated Press
American Express profits rise; company plans to cut workforce by 5%, or about 3,500 employees2026-10-24
MarketScreener
American Express raises 2026 profit forecast as affluent customers keep spending2026-10-23
GuruFocus
American Express Co (AXP) Q3 2026 Earnings Call Highlights: Record $20.1 Billion Revenue2026-10-24