Analyst-Control Management
American Express · Posted Oct 15
Banking, credit card, payment network, and travel services
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About the role
Finance Control Management (FCM) is a comprehensive and integrated program that partners with Finance to identify, measure, assess, report, monitor and manage operational risk exposures, while supporting business process owners and applicable regulatory and legal requirements. FCM works with the Enterprise Control Management & Regulatory Governance (ECM&RG), subject matter experts, business partners and Control Management teams to support an effective control environment aligned with the Company's Operational Risk Framework, including risk assessments, business and environmental internal control factors, and reporting and monitoring. The Analyst – Finance Control Management reports to the Manager, Control Management (Issues, Events and Remediation) and works across risk identification and assessment, Issues, Events and Remediation management, control testing and ongoing monitoring, collaborating with Finance process and Control Owners and risk partners.
What you will do
- Apply a broad understanding of Operational Risk Framework to support variety of roles in Finance Governance and Control including Issue Management, Risk identification and assessment, Control testing & monitoring activities, etc.
- Support end-to-end management of Issues, Operational Risk Events (OREs) and Remediation, including identification, triage, impact and severity assessment, documentation, tracking, escalation and closure.
- Support risk identification (Risk ID), process risk assessments (PRSAs), control rating activities and ongoing risk and control monitoring, including documentation and follow-up of identified gaps.
- Execute assigned control testing in accordance with established methodologies; assess evidence, document procedures and results, identify exceptions and coordinate timely follow-up with Control Owners.
- Facilitate breakdown investigations and root cause analysis; coordinate with Finance owners on corrective action plans (CAPs), remediation milestones, dependencies and timely resolution.
- Review Issue/ORE records, remediation evidence and closure documentation for quality and completeness; perform sample-based validation of resolution effectiveness and identify control enhancements.
- Analyze trends in Issues, Events and CAPs to highlight recurring themes, potential systemic risks, control weaknesses and lessons learned.
- Partner with Finance, Control Owners, Operational Risk Management, Compliance and other stakeholders to strengthen accountability, share insights and improve control processes and documentation.
Skills used in this role
What the employer is looking for
- 2+ years of experience in operational risk, control management, internal audit, compliance, process governance or a related discipline.
- Willingness to work across any domain in Finance Control Management including Issue Management, Risk Identification, Testing, Monitoring, Risk Advisory, etc.
- Understanding of operational risk management lifecycle activities, risk and control concepts, and relevant governance or regulatory requirements.
- Strong analytical, organizational, project coordination and documentation skills, with attention to detail and competing deadlines.
- Effective written and verbal communication, stakeholder engagement and ability to apply established testing methodologies and assess evidence.
- Graduate degree in any discipline.
Preferred qualifications
- Financial services experience and exposure to Issues/ORE management, root cause analysis, remediation, Risk ID, PRSAs or control testing.
- Familiarity with test scripts, evidence review, management reporting and control governance processes.
- MBA or equivalent postgraduate qualification.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
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