Analyst-Control Management
American Express · Posted Oct 21
Banking, credit card, payment network, and travel services
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About the role
Global Merchant & Network Services (GMNS) brings together American Express' merchant- and network-related businesses, managing relationships with merchants worldwide, running the company's payment network, and managing bank partnerships globally. The GMNS Control Management Risk ID, Assessment, Testing team identifies, assesses, mitigates, and reports on operational risk within business unit processes to ensure adherence to regulatory standards and Amex policy. The Analyst will facilitate the control testing program, perform test of design and effectiveness, report control gaps and remedial actions, and manage testing schedules across GMNS.
What you will do
- Facilitate delivery of the Control Testing program for GMNS business, through review of specific Risk Assessment Units (RAU)
- Perform Test of Design and Effectiveness for controls and determine Control Effectiveness Rating for all controls across GMNS
- Identify and report control gaps and remedial actions to improve effectiveness of controls, working with the respective control owners
- Establish an appropriate testing schedule for each RAU and manage day-to-day execution of testing deliverables as per scheduled timeline
- Identify opportunities for efficiency and implement process enhancements to facilitate improved quality of testing
- Provide support to enable and enhance effective control management and decision making in the BU.
Skills used in this role
What the employer is looking for
- Proficiency in SQL and Python, with an understanding of risk and control concepts; knowledge of Conduct Risk would be an advantage
- 4+ Years experience in operational risk management / control testing (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
- Strong project management, communication, and interpersonal skills
- Experience in risk and control governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
- Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
Preferred qualifications
- Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
- Experience in at least one of the following:
- Reviewing controls through monitoring and testing for design and effectiveness to identify gaps and remediation to uplift controls.
- Identifying areas of risk for intervention, including conducting independent quality assurance and control testing
- Experience in financial services industry
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
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