Analyst-Compliance
American Express · Posted Sep 30
Banking, credit card, payment network, and travel services
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About the role
American Express’ Global Financial Crimes Compliance (GFCC) team leads the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions, identifying, investigating, and reporting suspicious activity as part of the broader Global Risk & Compliance organization. The GFCC Program Oversight and Risk Management team drives program monitoring, governance, reporting, and risk assessment, including the centralized customer risk rating and money laundering risk assessment processes. This role owns the configuration and management of the India Customer Risk Rating model in Jocata, validating scoring logic, analyzing large data sets, and coordinating changes with business, compliance, and technology partners.
What you will do
- Own configuration and management of the India Customer Risk Rating (CRR) model in Jocata, which risk rates every customer for anti-money laundering risk.
- Ensure India CRR configuration remains consistent with enterprise wide CRR methodology while enabling India specific customizations where required.
- Collaborate with Line of Business and Market Compliance Officers (MCOs) to identify changes to the CRR to risk rate customers.
- Lead annual India CRR Certification to ensure configuration is in alignment with the regulatory requirements.
- Being the point of contact with Jocata and MCOs on India side changes.
- Escalate and track any delays, defects, or configurations gaps on Jocata grid, working with product team and internal technology as needed.
- Own and maintain the backlog of requirements and enhancements that fall outside the day 0 build, working with product and Jocata teams to confirm scope and priority.
- Assess the impact of each post go live change and validate results before production release.
- Maintain working knowledge of how the platform’s data sets and lookups are structured, to give informed input to Jocata.
- Execute simulation runs in sandbox environments to test scoring logic and validate results before production implementation.
- Analyze large sets of data to validate results and identify drivers of customer risk.
- Document and communicate results and observations to stakeholders.
- Prepare documentation when the changes are implemented to production.
- Provide support to stakeholders and business partners.
Skills used in this role
What the employer is looking for
- Proficiency in Microsoft Excel, including advanced functions such as VLOOKUP, pivot tables, and data analysis techniques.
- Self-starter with the ability to take initiative and work independently.
- Excellent time management skills with the ability to manage multiple tasks, proactively identify and address challenges, prioritize tasks, and meet deadlines in a dynamic work environment.
- Strong analytical ability, including proficiency in interpreting and analyzing large sets of data.
- Ability to make well-informed decisions based on thorough analysis and critical thinking.
- Strong problem-solving skills with the ability to think creatively and propose innovative solutions to complex problems.
- Proven track record of working collaboratively with the ability to build positive relationships and contribute to collective goals.
- Excellent communication skills, both written and verbal, with the ability to effectively articulate findings and recommendations to diverse audiences.
Preferred qualifications
- Strong SQL skills with the ability to write complex queries and perform data manipulation tasks.
- Professional certification (e.g. Certified Anti-Money Laundering Specialist (CAMS)) a plus.
- Previous experience in AML compliance, financial crimes investigation, or related roles within the financial services industry.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
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