AI Tool Admin
Elastic · Posted Oct 27
Search, observability, security, and analytics platform services
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About the role
Elastic, the Search AI Company, builds the Elastic Search AI Platform for search, security, and observability, used by more than 50% of the Fortune 500. The Marketing AI, Operations and Automation team governs the marketing AI tool stack that teams across the organisation depend on. This role handles AI-level configuration, system prompts, tool governance, and human review of AI-generated content before it goes live.
What you will do
- Own the AI-level configuration, system prompts, and governance standards for every tool in the approved marketing AI stack, ensuring consistency across the organisation rather than tool-by-tool drift.
- Act as the human review layer for AI-generated content and submissions, serving as the final checkpoint before anything goes live when agents flag warnings.
- Enforce the tool ownership model, ensuring every approved marketing AI tool has a named owner assigned before teams begin using it.
- Maintain the internal prompt library, approved-use guidelines, and minimum starting prompts available to marketers across the organisation.
- Partner with the Marketing AI Engineer to onboard new tools and workflows through the appropriate approval processes.
- Surface tool-level usage patterns and review volume to inform resourcing and governance decisions as the team scales.
- Assist in maintaining internal documentation across team knowledge bases, wikis, and the playbooks.
Skills used in this role
What the employer is looking for
- 3+ years in a marketing operations or marketing technology role with tool administration responsibilities.
- Hands-on experience working with at least one enterprise AI or generative AI platform at an organisational level, such as Jasper, Writer, or Adobe Firefly.
- Demonstrated understanding of system-level prompt architecture and how AI configuration affects output quality and consistency across teams.
- Strong process orientation with the ability to build governance workflows and documentation standards from scratch.
- Familiarity with Marketo, Workfront, or similar enterprise marketing platforms.
- Clear, precise written communication and strong attention to detail.
- Experience working across globally distributed teams spanning AMER, EMEA, and APJ.
Benefits and support
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
About Elastic
Elastic is a search AI company that builds self-managed and SaaS offerings for search, logging, security, observability, and analytics. Powered by the Elasticsearch platform, the company helps thousands of organizations worldwide transform massive volumes of data into actionable insights and real-time answers. Its modern search solutions are widely integrated across enterprise tech ecosystems to support advanced AI applications and automated security workloads.
- Industry
- Software
- Company size
- 5001-10000 employees
- Founded
- 2012
- Location
- Mountain View, California, USA
- Funding stage
- Public Company
Funding
Public Company · $162M raised
- 2012-11-01Series A$10M
- 2013-03-01Series B$24M
- 2014-06-05Series C$70M
Leadership
Chief Executive Officer
Founder and Chief Technology Officer
Chief Financial Officer
Recent coverage
Investing.com
Stifel Raises Price Target on Elastic NV to $120, Maintaining Buy Rating2026-10-09
Business Wire
Elastic Brings OpenAI GPT Cyber Models Into Elastic Security to Help Defenders Investigate and Remediate Threats Faster2026-09-03
The Motley Fool
Elastic's 2026 Outlook: AI Search Integration Fuels Enterprise Customer Retention2026-09-08