Accounts Receivable Supervisor
Palo Alto Networks · Posted Sep 23
Network security, cloud security, AI threat defense, and security operations platforms
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About the role
Palo Alto Networks is a cybersecurity company united by a shared mission—to protect our digital way of life—driven by values of Disruption, Collaboration, Execution, Integrity, and Inclusion. This role sits within the Accounts Receivable, Cash, Credit & Collections (ARCC) team, leading global billing operations and driving operational excellence. The Supervisor will partner closely with Credit & Collections to unblock barriers, resolve complex invoicing disputes, and accelerate cash flow while ensuring accurate, compliant invoicing in a high-growth environment.
What you will do
- Oversee end-to-end global billing activities, including invoicing, adjustments, and account reconciliations.
- Partner with Credit & Collections to resolve billing disputes and escalations impacting cash collection.
- Investigate complex invoice disputes and billing discrepancies to unblock customer payments efficiently.
- Support cash collection acceleration by expediting credit turnaround and invoice corrections.
- Collaborate cross-functionally with Revenue, Finance, and IT to resolve billing bottlenecks.
- Manage month-end and quarter-end billing activities to ensure accurate and timely deliverables.
- Drive continuous process improvements and system enhancements for better billing accuracy and scalability.
- Ensure compliance with SOX 404 internal controls, company policies, and audit requirements.
- Serve as the primary escalation point for billing inquiries from internal partners and enterprise customers.
Skills used in this role
What the employer is looking for
- Bachelor's degree in Accounting or Finance with 6+ years of relevant billing and AR experience (please confirm this inferred value).
- 2 to 3 years of experience in a global supervisory or team lead capacity.
- Operational proficiency in enterprise ERP systems, specifically SAP.
- Strong analytical, dispute-resolution, and root-cause problem-solving skills.
- Proven ability to lead teams and execute under pressure in a fast-paced environment.
- High proficiency in Google Workspace and advanced knowledge of MS Excel.
Preferred qualifications
- Experience in high-tech, SaaS, or software and hardware industries.
- Familiarity with CRM platforms such as Salesforce, GetPaid, HighRadius, or Stuut.
- Comprehensive understanding of quote-to-cash workflows, concepts, and month-end close processes.
- Strong interpersonal and communication skills across cross-functional teams and external clients.
Benefits and support
- Flexibility when it’s needed alongside an in-person, office-based collaboration model
- Reasonable accommodations for all qualified individuals with a disability
About Palo Alto Networks
Palo Alto Networks is a global cybersecurity leader that delivers integrated platforms and services across network security, cloud security, and security operations. Leveraging advanced artificial intelligence and threat intelligence through Unit 42, the company helps tens of thousands of enterprise and government customers worldwide protect against sophisticated cyber threats.
- Industry
- Cybersecurity
- Company size
- 16000+ employees
- Founded
- 2005
- Location
- Santa Clara, California, USA
- Funding stage
- Public Company
Funding
Public Company · $65.7M raised
- 2008-11-01Series C$40M
Leadership
Chairman and Chief Executive Officer
Chief Product and Technology Officer
Chief Financial Officer
Chief Information Officer
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