Account Executive - Services
Cisco · Posted Oct 21
Networking, cloud, cybersecurity, and enterprise IT infrastructure services
Get a personal compatibility score
Add a resume for personal matches
About the role
Cisco provides networking, security, and infrastructure solutions across physical and digital environments, including in the AI era. The Account Executive - Services will manage large global accounts, act as an account orchestrator, and drive services and cross-portfolio sales. The role focuses on core networking technologies including switching, wireless, and routing, and involves complex deal strategy, C-suite engagement, and forecasting.
What you will do
- Specialization and Focus - Focused on Global accounts with the ability to deploy major opportunities in multiple locations; with expertise in the core network portfolio including switching, wireless, and routing
- Customer Engagement and Accountability - Responsible for driving/adopting the global strategy and executing across the multiple geographies
- The Internal Sales Process - Works with the HQ and regional account team across the globe
- Success Measures - Bookings Growth
- Develops and manages strategies for highly complex, multi-faceted deals and leads complex negotiations
- Champions service sales for a strategic Region or set of accounts, cultivating deep relationships with key customers, and influencing account growth and the customer lifecycle
- Tailors engagement strategies to activate Champions, reflect buyer’s Decision Criteria, and anticipate the expectations of the Economic Buyer • Guides teams in engaging C-suite Economic Buyers, activating cross-business Champions, and owning the Paper Process
- Locks preference by tying Cisco’s portfolio to enterprise-wide Decision Criteria
- Influences discovery strategies, championing innovative approaches that help unlock customer value through services
- Co-develops initiatives to ensure Cisco’s consistent alignment with customer expectations, services standards and communication protocols
- Advances insight-driven strategies that strengthen engagement and accelerate service uptake • Develops strategies to enhance communication and accountability across teams, maintaining focus on customer satisfaction
- Directs initiatives to adapt future focused service offerings to better meet evolving customer objectives and expand account through lifecycle selling
- Creates strategies grounded in the E2E selling methodology to elevate team knowledge, boost effectiveness, and deliver greater customer value and impact
- Develops strategies for fostering collaboration across the organization, ensuring integrated efforts aligned with required customer intimacy
- Designs methodologies that enable future process optimization and strengthen forecasting precision
- Develops initiatives to nurture gravitas in customer engagements, ensuring teams communicate with clarity, credibility and strategic alignment
- Outstanding relationships with C-levels within customer account, and the ability to strongly influence account managers, specialists, and channels, with consistent display of technical knowledge
Skills used in this role
What the employer is looking for
- Bachelors or Master s degree or equivalent with a strong technical and business knowledge with complimentary skills to understand the customer’s business drivers and align to Cisco solutions
- 10 years of successful sales experience managing large strategic account, building and developing sales relationships to a CXO level in a growing business environment such as Cisco or in a previous technology sales organization
- A strong track record in sales.
- Demonstrate the necessary skills to negotiate issues with peers, partners and customers using a Win/Win philosophy.
Preferred qualifications
- Solid understanding of IT Service Management and the ability to map differentiated Cisco Services into existing or IT Service landscapes
- Ideally you have knowledge of Cisco services offerings, software portfolio, data & analytics, security and industry trends
Benefits and support
- Compensation and benefits are detailed in the job posting
About Cisco
Cisco Systems, Inc. is a worldwide leader in IT, networking, and cybersecurity solutions that transform how people connect, communicate, and collaborate. The company specializes in routing, switching, data center infrastructure, and software-defined networking designed for enterprises of all sizes. Today, Cisco drives major advancements in AI infrastructure, observability, and secure hybrid work platforms.
- Industry
- Networking
- Company size
- 90000+ employees
- Founded
- 1984
- Location
- San Jose, California, USA
- Funding stage
- Public Company
Leadership
Chair and Chief Executive Officer
President and Chief Product Officer
Executive Vice President and Chief Financial Officer
Executive Vice President and Chief People, Policy & Purpose Officer
Executive Vice President and Chief Customer Experience Officer
Recent coverage
Cisco Newsroom
Cisco and NVIDIA Introduce New Pluggable Optics Form Factor2026-10-12
Cisco Newsroom
Cisco Unleashes New Agentic Collaboration Experiences2026-10-09
Cisco Investor Relations
Cisco Reports Fourth Quarter and Fiscal Year 2026 Results2026-08-19