Decision Analytics Manager
Visa · Posted Nov 3
Digital payment technology platform and global payment card services corporation
Get a personal compatibility score
Add a resume for personal matches
About the role
The Global Business Intelligence & Analytics team turns large amounts of data into actionable insights to support seamless, secure commerce across Visa’s physical and digital ecosystem, including authorization optimization, authentication/3DS/token lifecycle management, and fraud and dispute reduction. The role reports to the Head of Global BI&A and develops global analytics insights and dashboards covering the payment lifecycle for Client Services & Risk client engagement and internal decision support. It is a hands-on analytics role using SQL and data visualization tools such as Tableau or Power BI, with regular exposure to CS & Risk leadership.
What you will do
- Create scaled global data solutions (dashboards & in-depth analysis) to enable CS & Risk Managers to have effective client engagements (ie. issuers, acquirers, merchants/Fintech, processors, etc) and improve their payment success holistically (including approval, fraud, dispute, etc.) with actionable recommendations.
- Compare client performance against industry best practices, inject new perspectives with a shrewd eye toward identifying performance and/or profitability improvement opportunities. Identify macro business and market trends that guide areas of future analysis
- Create internal dashboards to track KPI for top global initiative, identifying clients with optimization and product adoption opportunities, and increase Visa product utilization
- Be an expert at getting to the root of a problem, defining business objectives and formalizing data requirements. Craft meaningful presentations and insights from complex data with content that clearly presents opportunities in an accurate, understandable and engaging manner to executives
- Cultivate cross-functional partnerships. Serve as a strategic advisor to organizational leadership and peers
- Support the development and maintenance of consistency, standards, and quality control, ensuring best practices and efficiency.
Skills used in this role
What the employer is looking for
- 5 years of work experience with a bachelor’s degree in quantitative field (eg. Data Science/ Mathematics/Statistics/Computer Science & Engineering or related degree), or 3 years of work experience with an Advanced degree (e.g., Masters in a quantitative field or MBA degree)
- You’re not just pulling data and building dashboard. You’re synthesizing actionable data insights from multiple data sources, and create a cohesive data narrative & provide recommendations to senior stakeholders.
- Genuine, hands-on SQL, and visualization (Tableau, Power BI) skills, and experience with AI-assisted tools (e.g., Vibe coding with Claude Code, Microsoft Copilot, or similar)
- Data Accuracy is a must in earning client trust. Expected to be detail-oriented to ensure accurate reports and data analysis. Have experience building QA framework to proactively monitor your data quality.
- Demonstrated ability to innovate solutions to solve business problems.
- Excellent communication and cross-functional collaboration skill
Preferred qualifications
- 7 years of work experience with a bachelor’s degree in quantitative field (eg. Data Science/ Mathematics/Statistics/Computer Science & Engineering or related degree), or 5 years of work experience with an Advanced degree (e.g., Masters in a quantitative field or MBA degree)
- Working experience with automation and BI tool like Airflow, Github
- Working familiarity with statistics modeling, python
- Experience in payment, banking, or retail merchant industries.
- Domain expertise in Fraud Risk Management (prevention, detection, response).
Benefits and support
- Compensation and benefits are detailed in the job posting
About Visa
Visa Inc. is a multinational payment card services corporation that facilitates electronic funds transfers worldwide. The company empowers global commerce through its secure digital payment network, connecting consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.
- Industry
- Banking
- Company size
- 34100 employees
- Founded
- 1958-09-18
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $17.9B raised
- 2008-03-19IPO$17.9B
Leadership
Chief Executive Officer
Chief Financial Officer
Chief Product and Strategy Officer
Group President, Global Markets
Vice Chair, Chief People and Corporate Affairs Officer
Recent coverage
Visa News
Visa Fiscal Fourth Quarter and Full-Year 2026 Financial Results2026-10-27