Senior Manager, Ecosystem Risk
Visa · Posted Oct 16
Digital payment technology platform and global payment card services corporation
Get a personal compatibility score
Add a resume for personal matches
About the role
Visa is a global payments technology company that facilitates transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Visa's Regional Ecosystem & Product Risk team manages ecosystem risk strategy and programs across Central and Eastern Europe, the Middle East, and Africa (CEMEA). This Senior Manager role drives ecosystem risk thought leadership, leads resolution of complex ecosystem risk cases and escalations, and supports the evolution of Visa's ecosystem risk programs, services, and client-facing capabilities.
What you will do
- Lead the development and delivery of ecosystem risk thought leadership initiatives that enhance industry awareness and promote effective risk management practices.
- Develop high-quality thought leadership content, including white papers, executive presentations, position papers, and industry insights.
- Partner with CEMEA Risk Strategy and Risk Management teams to deliver risk-related content through client forums, webinars, training programs, and industry events.
- Shape strategic messaging that promotes Visa's ecosystem risk standards, programs, and best practices.
- Support executive and client-facing engagements by providing market insights, risk intelligence, and advisory recommendations.
- Serve as a regional subject matter expert on complex, sensitive, and non-standard ecosystem risk situations.
- Provide expert guidance and oversight on high-impact ecosystem risk cases, escalations, and remediation strategies.
- Develop corrective action plans and risk mitigation recommendations for clients facing elevated ecosystem risks.
- Partner with Global Payment Ecosystem Risk and Controls (PERC) to review, assess, and resolve program exceptions, waivers, and policy deviations.
- Provide leadership with balanced, risk-based recommendations aligned with Visa's risk appetite and strategic objectives.
- Drive timely resolution of ecosystem risk escalations while maintaining consistency and governance standards.
- Partner with regional and global stakeholders to enhance Visa's ecosystem risk framework, services, and client-facing capabilities.
- Collaborate with PERC, Value Added Services, Visa Consulting & Analytics, and Solutions teams to design and enable risk management solutions for clients.
- Support the development and go-to-market strategy for new ecosystem risk services, tools, and capabilities.
- Coordinate regional reviews of global ecosystem risk initiatives and provide recommendations to ensure alignment with regional priorities and market realities.
- Identify risks, opportunities, and adoption challenges associated with new initiatives and escalate them as appropriate.
- Champion effective communication, awareness, and adoption of ecosystem risk programs across the region.
- Proactively identify opportunities to enhance Visa's ecosystem risk programs, standards, and operational effectiveness.
Skills used in this role
What the employer is looking for
- Bachelor's degree or equivalent professional experience. Advanced degree preferred.
- Minimum 6 years of experience in Risk Management, Compliance, Financial Services, Fintech, Payments, or a related industry.
- At least 3 years of hands-on experience managing merchant acquiring risks and payment ecosystem risks.
- Strong knowledge of Visa Ecosystem Risk programs, standards, controls, and risk management practices.
- Demonstrated experience assessing complex risk situations and developing effective mitigation strategies.
- Advanced experience utilizing automation, analytics, and AI technologies to improve operational efficiency and business outcomes (e.g., Microsoft Copilot, Power Automate, Power BI).
- Strong analytical and problem-solving skills with the ability to convert complex information into actionable recommendations.
- Excellent communication, presentation, and relationship management skills.
- Proven ability to communicate complex concepts clearly and effectively to both technical and non-technical audiences.
- Strong storytelling, narrative development, and executive presentation skills.
- Experience developing impactful content for senior leadership, clients, industry forums, and external engagement activities.
- Demonstrated ability to manage multiple strategic priorities and deliver results in a fast-paced, matrixed environment.
- Strong ownership mindset with exceptional attention to detail and commitment to execution excellence.
- Ability to independently lead initiatives while effectively coordinating diverse stakeholders.
- Proven ability to influence and build credibility across all organizational levels and with external stakeholders.
- Strong stakeholder management and partnership skills across regional and global functions.
- Strategic thinker with sound judgment, strong decision-making capabilities, and a risk-based mindset.
- Ability to balance commercial objectives, client needs, and ecosystem risk considerations to drive sustainable business outcomes.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Visa
Visa Inc. is a multinational payment card services corporation that facilitates electronic funds transfers worldwide. The company empowers global commerce through its secure digital payment network, connecting consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.
- Industry
- Banking
- Company size
- 34100 employees
- Founded
- 1958-09-18
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $17.9B raised
- 2008-03-19IPO$17.9B
Leadership
Chief Executive Officer
Chief Financial Officer
Chief Product and Strategy Officer
Group President, Global Markets
Vice Chair, Chief People and Corporate Affairs Officer
Recent coverage
Visa Newsroom
Visa Reports Strong Fiscal Year Financial Results and Record Payment Volumes2025-10-25
Business Wire
Visa Expands Value-Added Services Portfolio with New Global Merchant Capabilities2026-02-14
PR Newswire
Visa Appoints New Leadership to Accelerate Next-Gen Digital Payment Infrastructure2026-06-05