Senior Manager Program Management VCA X, Visa Consulting & Analytics
Visa · Posted Oct 26
Digital payment technology platform and global payment card services corporation
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About the role
Visa Consulting and Analytics (VCA) is Visa's consulting arm, solving strategic problems for issuers, acquirers, merchants, fintechs, payment enablers and governments through consulting, data analytics, technology, payments and economics expertise. VCA-X is VCA's global delivery capability, scaling high-value solutions across regions through multidisciplinary teams, common delivery standards and AI-enabled assets. This role leads the Program Management pillar within the VCA-X Leadership Team, owning strategy execution, governance, quality and compliance, demand intake and portfolio operations, market coordination, and automation and efficiency initiatives.
What you will do
- The Senior Manager will run critical operating and execution processes that translate the VCA-X strategy into measurable plans, governed delivery, and consistent outcomes across Regions. Working with VCA-X leadership, market leaders, Practice Areas, the AI Build Team, and delivery teams, this role will support strategy formulation, define milestones and measures, manage governance cadences, oversee demand intake, strengthen quality and compliance, and govern automation and efficiency initiatives.
- Support formulation and periodic refinement of the VCA-X strategy by converting strategic priorities into executable workplans.
- Define objectives, metrics, milestones, dependencies, and delivery roadmaps; track progress and drive corrective action.
- Prepare concise performance reporting and decision materials for VCA-X leadership.
- Define governance forums, decision rights, escalation paths, and operating cadences; own agendas, actions, and follow-through.
- Develop and govern quality frameworks, delivery controls, review checkpoints, and acceptance standards across the portfolio.
- Ensure compliance with relevant Visa policies, documentation standards, and agreed delivery processes.
- Own the end-to-end demand intake process, including qualification, prioritization, sizing, routing, and status visibility.
- Maintain an integrated view of demand, commitments, capacity, delivery health, risks, and dependencies.
- Coordinate mobilization and execution across Specialist, Consulting, Analytics, Engineering, and vendor teams.
- Partner with Regional and market leaders to advance the VCA-X agenda, build demand pipelines, clarify commitments, and remove execution barriers.
- Drive cross-functional alignment, document decisions, and ensure timely closure of actions and escalations.
- Define and govern the automation and efficiency agenda across program-management and delivery processes.
- Prioritize opportunities, establish baselines and benefits measures, and track adoption and realized impact.
- Standardize tools, templates, and practices to improve speed, predictability, and scalability.
Skills used in this role
What the employer is looking for
- Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, Economics, Computer Science, Engineering, Operations Research, or a related quantitative discipline.
- 12+ years of experience in program management, business operations, consulting operations, transformation, or professional-services delivery.
- Demonstrated experience translating strategy into operating plans, milestones, metrics, governance routines, and execution discipline.
- Strong portfolio, demand-management, quality-management, risk, and compliance capabilities in a complex matrixed environment.
- Ability to influence senior stakeholders, coordinate across geographies, and drive decisions and follow-through without direct authority.
- Strong analytical, problem-solving, communication, and executive-reporting skills.
Preferred qualifications
- Experience building or scaling shared services, centers of excellence, or global delivery operations.
- Experience governing automation, AI-enabled delivery, workflow redesign, or operational-efficiency programs.
- Knowledge of payments, financial services, consulting, or managed-services environments.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Visa
Visa Inc. is a multinational payment card services corporation that facilitates electronic funds transfers worldwide. The company empowers global commerce through its secure digital payment network, connecting consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.
- Industry
- Banking
- Company size
- 34100 employees
- Founded
- 1958-09-18
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $17.9B raised
- 2008-03-19IPO$17.9B
Leadership
Chief Executive Officer
Chief Financial Officer
Chief Product and Strategy Officer
Group President, Global Markets
Vice Chair, Chief People and Corporate Affairs Officer
Recent coverage
GlobalData
Visa Expands Strategic Partnerships and AI Travel Assistant Offerings2025-10-01
Visa Newsroom
Visa Reports Strong Fiscal Year Financial Results and Processing Volumes2025-10-25
Visa Newsroom
Visa Appoints New Leaders across Global Markets and Technology Divisions2025-08-11