Sr. Manager (11+ years, Tech Leader, Java, GenAI)
Visa · Posted Oct 13
Digital payment technology platform and global payment card services corporation
Bengaluru, IndiaFull-timeOnsiteLead/Staff11+ years₹55.0L–₹90.0L yearly<25 applicants
BankingPaymentsFinancial ServicesCredit CardsFintechPublic Company
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About the role
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. The Bangalore engineering hub builds and runs the APIs, microservices and integration patterns behind distributed, global-scale payment systems. The Sr. Manager; Software Engineering leads a team that reviews business requirements, owns end-to-end delivery and testing of APIs and integration patterns, drives architecture and observability standards, and champions the adoption of GenAI/LLM tooling in production.
What you will do
- Hire, retain, and develop a diverse, high-performing team of software engineers across the Bangalore hub.
- Own performance management, career growth, and promotion pipelines; deliver concrete coaching and mentoring to grow engineers into senior/staff roles.
- Build a healthy, inclusive team culture with strong engagement and retention signals.
- Own end-to-end delivery for a product area — planning, prioritization, risk management, and predictable execution against roadmap commitments.
- Drive operational excellence: incident ownership, on-call health, code quality, and reduction of technical debt.
- Manage multiple competing initiatives and timelines, balancing scope, speed, and quality.
- Establish and track delivery metrics (on-time delivery, uptime, throughput, defect rates) and report progress to stakeholders.
- Stay close enough to the technology to review code and designs, unblock engineers, and make sound technical calls — capable of going hands-on when needed.
- Participate in architecture and design reviews; provide informed technical judgment on trade-offs.
- Guide troubleshooting, defect triage, and root-cause analysis for critical issues.
- Champion the adoption of GenAI and modern engineering tooling within the team, driving practical, production use cases.
- Stay technically literate in GenAI/LLM concepts and evaluate opportunities to apply them to the product area.
- Partner with engineers building GenAI-enabled features; support experimentation while ensuring production rigor.
- Guide the team's architecture and technical direction for the product area, ensuring scalability, security, and resilience.
- Evaluate build-vs-buy and technology choices; set standards for APIs, microservices, and integration patterns (HTTP, REST, JSON, XML).
- Partner with architects and other engineering leaders to align designs with platform-wide standards.
- Collaborate cross-functionally with product, QA, DevOps, and global engineering teams to deliver complete solutions.
- Partner with business stakeholders on requirements, workflow design, and process re-engineering.
- Represent the team in cross-org planning and communicate status, risks, and trade-offs clearly to leadership.
- Collaborate across global, distributed teams and time zones to ensure alignment and consistent delivery standards.
Skills used in this role
JavaPythonC#Node.jsDockerKubernetesAWSAzureGCPPrometheusGrafanaOpenSearchELKDatadogSplunkHTTPRESTJSONXMLMicroservicesGenAILLMChatGPTMicrosoft CopilotAgile
What the employer is looking for
- Energy and Experience: A growth mindset that is curious and passionate about technology, and enjoys leading teams on challenging, global-scale projects.
- People-First Leadership: A genuine investment in developing engineers, with a track record of promotions, mentoring, and healthy team retention.
- Technical Credibility: Comfortable enough with the technology to review designs and code, and to earn the trust of senior engineers.
- Learner: A drive to stay current on emerging technologies such as GenAI, Kubernetes, Docker, and modern cloud-native patterns.
- Partnership: Experience collaborating with Product, Test, DevOps, and Agile/Scrum teams to deliver outcomes, not just output.
- Execution Discipline: Ability to manage multiple competing priorities and deliver predictably in a fast-paced environment.
Preferred qualifications
- 12 or more years of relevant work experience with a Bachelor's Degree or 10 or more years of relevant experience with an Advanced Degree, or 7 or more years of experience with a PhD.
- Proven experience leading and growing engineering teams — hiring, coaching, performance management, and driving retention.
- Track record of delivering a product area predictably, with metrics for on-time delivery, quality, and operational health.
- Hands-on coding experience in one or more modern programming languages (e.g., Java, Python, C#, Node.js), with the depth to review code and engage in technical discussions.
- Expertise with container and cloud technologies (e.g., Docker, Kubernetes, AWS, Azure, or GCP).
- Experience with observability stacks (e.g., Prometheus, Grafana, ELK/OpenSearch, Datadog, or Splunk).
- Experience championing or driving adoption of GenAI/LLM technologies within an engineering team.
- Experience building and guiding teams that build microservices using HTTP, REST, JSON, and XML.
- Experience guiding system design and architecture decisions for a product or platform area.
- Experience managing incidents, production support, and operational excellence practices.
- Experience partnering with product, QA, DevOps, and Agile/Scrum teams in a distributed, global engineering organization.
- Strong verbal, written, and presentation skills, with the ability to communicate technical and business trade-offs to diverse stakeholders.
- Payment industry experience is highly desirable.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Visa
Visa Inc. is a multinational payment card services corporation that facilitates electronic funds transfers worldwide. The company empowers global commerce through its secure digital payment network, connecting consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.
- Industry
- Banking
- Company size
- 34100 employees
- Founded
- 1958-09-18
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $17.9B raised
Bank of AmericaInstitutional Investors
- 2008-03-19IPO$17.9B
Leadership
RM
Ryan McInerney
Chief Executive Officer
CS
Chris Suh
Chief Financial Officer
JF
Jack Forestell
Chief Product and Strategy Officer
OJ
Oliver Jenkyn
Group President, Global Markets
KM
Kelly Mahon Tullier
Vice Chair, Chief People and Corporate Affairs Officer
Recent coverage
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