Data Analyst
Visa · Posted Oct 14
Digital payment technology platform and global payment card services corporation
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About the role
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. The CS Business Intelligence and Analytics (BI&A) team turns massive amounts of data into robust tools and actionable insights, supporting Go to Market Services (GTMS) teams by building consolidated, strategic and scalable operational and analytics infrastructure for Visa core products, value added services, and internal processes. This Analyst role owns the analytic function for GTMS business and performance metrics, building Tableau and Power BI dashboards and delivering periodic and ad hoc end-to-end analyses.
What you will do
- Become the subject expert on all things related to GTMS business reporting
- Own data and processes for daily, monthly, and quarterly executive reporting suites, ensuring timely and accurate delivery
- Coordinate across product and metric owners to define key metrics and follow-up on any outliers or deviations
- Create and maintain performance and monitoring dashboards around internal GTMS business metrics, including sales data, client care case performance, and CRM metrics
- Identify and resolve inconsistencies and data quality issues
- Serve as a liaison to strategic business partners to understand their needs and propose and build fit for purpose solutions
- Perform periodic and ad hoc end-to-end analyses to identify operational and business opportunities to drive Best in Class performance
- Work with stakeholders to understand the root problems, define analytical objectives and formalize data requirements for various types of dashboards and analyses
- Design and launch robust and intuitive Tableau and Power BI dashboards supporting best in class money movement client experience
- Create and present analytic deliverables to colleagues in the analytics team, other internal stakeholders with varying degrees of analytical and technical expertise
- Distill massive amounts of data across disparate data sources into efficient functional data repositories in a Big Data environment
- Independently perform analysis to derive insights and render robust, thoughtful results
- Develop presentations of complex data and content for clients and stakeholders in an accurate, understandable, and engaging manner
Skills used in this role
What the employer is looking for
- 3 or more years of relevant work experience with a Bachelor’s Degree or at least 1 year of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred qualifications
- 6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 2 years of relevant experience with a PhD
- Understanding of payments and operational client care functions
- Able to utilize AI tools without losing the “human touch” and domain expertise
- Expert proficiency in data visualization including Tableau, Power BI, and PowerPoint
- Big Data skills including SQL and ETL experience
- Functional knowledge of programming languages such as Python, Java, and/or Shell Scripting to support automation and data cleansing
- Familiarity with Microsoft Dynamics or other ERP/CRM tools
- Proficiency manipulating data from a variety of sources - Big data skills (Hadoop, Hive, Spark) and/or SQL skills required. Able to ‘talk data’ with technology partners
- Strong verbal, written, and interpersonal skills with the ability to summarize complex topics into easy to understand pieces
- Proficient in all MS Office applications
- Strong strategic thinking, problem-solving, and decision-making abilities, with the ability to translate complex data into actionable insights
- Ability to interact and manage stakeholders globally and across time-zones
- Visa experience or knowledge of the payments industry
Benefits and support
- Compensation and benefits are detailed in the job posting
About Visa
Visa Inc. is a multinational payment card services corporation that facilitates electronic funds transfers worldwide. The company empowers global commerce through its secure digital payment network, connecting consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.
- Industry
- Banking
- Company size
- 34100 employees
- Founded
- 1958-09-18
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $17.9B raised
- 2008-03-19IPO$17.9B
Leadership
Chief Executive Officer
Chief Financial Officer
Chief Product and Strategy Officer
Group President, Global Markets
Vice Chair, Chief People and Corporate Affairs Officer
Recent coverage
Visa Newsroom
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