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Sr. SW Engineer (3 - 5 years of exp in Python, AI & Agentic Automation)

Visa · Posted Oct 19

Digital payment technology platform and global payment card services corporation

IN - Bengaluru, IndiaFull-timeHybridSenior Level3–5 years₹30.0L–₹45.0L yearly100+ applicants
BankingPaymentsFinancial ServicesCredit CardsFintechPublic Company
Full time

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About the role

Visa is a world leader in payments technology, facilitating transactions across more than 200 countries and territories. Corporate Reliability Engineering is advancing an engineering-first model focused on reliability, automation, quality, security, and proactive operations across Windows, Linux/Unix, Oracle Database/EBS, and network environments. This hands-on I5 role partners with Core Infrastructure, Database, Network, and Security teams to design, build, test, deploy, and support AI, agentic automation, API, and reliability solutions that reduce manual effort and strengthen service resilience.

What you will do

  • Design and deliver AI/ML applications, LLM-enabled solutions, RAG, agentic workflows, automation frameworks, APIs, integrations, and reusable engineering components.
  • Build intelligent capabilities for incident triage, knowledge retrieval, service-health analysis, root-cause investigation, remediation recommendations, and approved automated execution.
  • Automate workflows across Windows, Linux/Unix, Oracle Database/EBS, and Network operations through scripting, orchestration, event-driven patterns, and secure API integrations.
  • Integrate with approved enterprise ticketing, monitoring, CMDB, knowledge, database, collaboration, source-control, and deployment platforms
  • Engineer for reliability through testing, exception handling, rollback, observability, telemetry, runbooks, support models, operational handoff, and measurable service outcomes.
  • Collaborate with infrastructure, cybersecurity, data, architecture, operations, and product teams and communicate technical decisions, risks, controls, and outcomes clearly
  • Work as an embedded engineering partner with Core Infrastructure, Oracle Database, Network, Security, and Reliability Engineering teams to understand operational needs and deliver practical, supportable solutions.
  • Build trusted relationships with subject matter experts, product owners, operations teams, and global stakeholders; actively listen, incorporate feedback, and align teams around shared outcomes.
  • Demonstrate a team-first mindset by sharing knowledge, documenting solutions, mentoring peers, supporting collective problem-solving, and contributing to a respectful and inclusive engineering culture.
  • Combine strong technical depth with professionalism, humility, adaptability, accountability, and sound judgment when leading discussions or responding to operational challenges.
  • Communicate technical concepts, risks, design choices, and business impacts clearly to technical and non-technical audiences.
  • Operate effectively in a global, cross-functional environment and balance speed, reliability, security, governance, teamwork, and customer impact.
  • Follow Visa policies, Key Controls, Technical and Design Security Requirements, approved architecture standards, and the Secure Software Development Life Cycle (SSDLC) throughout design, development, testing, deployment, and support.
  • Apply secure coding and participate in code review, security assessment, dependency and open-source review, vulnerability remediation, security testing, and required release approvals before production promotion.
  • Protect Visa information according to its classification and approved handling requirements. Use approved platforms and data sources, enforce least-privilege access, protect credentials and secrets, and prevent unauthorized disclosure, modification, retention, or transmission.
  • Implement traceability through authenticated access, change records, version control, event logging, monitoring, evidence retention, documented ownership, and support procedures.
  • Apply Visa AI governance requirements across the lifecycle, including defined ownership, risk assessment, data-use review, validation, ongoing monitoring, documented limitations, escalation paths, and controlled retirement or material change.
  • Design human oversight and approval gates appropriate to risk. Automated actions must remain within approved permissions and guardrails, with safe failure handling, rollback, and manual intervention paths.
  • Validate generative and agentic AI solutions for quality, reliability, security, privacy, information integrity, and operational risk; document evaluation methods, acceptance criteria, evidence, limitations, and monitoring.
  • Escalate security incidents, privacy concerns, control gaps, model risks, unexpected AI behavior, and policy exceptions through approved Visa processes.

Skills used in this role

PythonPowerShellBashJavaScriptTypeScriptGitCI/CDAPIsLLMsRAGPrompt EngineeringVector SearchAgent FrameworksClaude CodeGitHubCopilotPower AutomateServiceNowJiraAzure DevOpsPower PlatformCopilot StudioOracle DatabaseLinux/UnixWindows

What the employer is looking for

  • Bachelor's degree in computer science, Engineering, Information Technology, or a related field, or equivalent practical experience.
  • At least 5 years of professional experience in software development, automation engineering, AI/ML engineering, agentic systems, reliability engineering, platform engineering, or related technical roles.
  • Hands-on experience using Claude Code, GitHub, Copilot, Power automate
  • Hands-on experience developing maintainable applications, scripts, APIs, integrations, automations, or workflow-based solutions in enterprise IT environments.
  • Proficiency in Python and one or more of PowerShell, Bash, or JavaScript/TypeScript, plus experience with Git, testing, debugging, APIs, and CI/CD.
  • Familiarity with LLMs, prompt engineering, RAG, embeddings/vector search, agent frameworks, tools or function calling, orchestration, evaluation, guardrails, and human-in-the-loop patterns.
  • Strong analytical and problem-solving skills, technical judgment, ownership, adaptability, and clear written and verbal communication.
  • Experience integrating with ServiceNow, Jira, GitHub, Azure DevOps, Power Platform, Copilot Studio, monitoring platforms, or enterprise support data.
  • Experience in reliability engineering, incident and problem management, root-cause analysis, operational automation, release validation, or controlled deployment.
  • Ability to define measurable outcomes such as reduced manual effort, higher automation success, faster analysis, fewer repeat issues, stronger traceability, and improved service reliability.

Benefits and support

  • Compensation and benefits are detailed in the job posting

About Visa

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Visa

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Visa Inc. is a multinational payment card services corporation that facilitates electronic funds transfers worldwide. The company empowers global commerce through its secure digital payment network, connecting consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

Industry
Banking
Company size
34100 employees
Founded
1958-09-18
Location
San Francisco, California, USA
Funding stage
Public Company

Funding

Public Company · $17.9B raised

Bank of AmericaInstitutional Investors
  • 2008-03-19IPO$17.9B

Leadership

RM
Ryan McInerney

Chief Executive Officer

CS
Chris Suh

Chief Financial Officer

JF
Jack Forestell

Chief Product and Strategy Officer

OJ
Oliver Jenkyn

Group President, Global Markets

KM
Kelly Mahon Tullier

Vice Chair, Chief People and Corporate Affairs Officer

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