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Field Service Technician - State of Indiana

Motorola Solutions · Posted Nov 2

Mission-critical communications, command center software, and video security solutions for public safety and enterprise

Indianapolis, INFull-timeOnsiteMid Level2+ years$60K–$80K yearly<25 applicants
TelecommunicationsPublic SafetyVideo SurveillanceCritical CommunicationsSoftwareHardwarePublic Company
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About the role

Motorola Solutions builds and connects mission-critical communications technologies for public safety and government customers. The Indiana Field Service Organization installs and maintains P25 ASTRO radio systems for the State of Indiana, including on-site maintenance, installation labor, and system optimization. This role performs optimization, maintenance, testing, and documentation of communication networks and provides technical support for RF, broadband, and P25 systems.

What you will do

  • Manage the optimization, maintenance, testing, and documentation of sophisticated mission critical communication networks.
  • Utilize deep expertise in wired/wireless systems (LAN/WAN) to install, configure, and maintain network components like routers, switches, firewalls, and cabling.
  • Maintain server hardware, operating systems, and software, resolving any application or system issues through effective troubleshooting.
  • Offering technical support for custom mission critical systems and products. This involves advanced troubleshooting of software-based electronics, setting up communication infrastructure, and optimizing the performance of RF and Broadband architectures, including legacy analog and modern digital P25 data systems.
  • Submit weekly status reports detailing completed tasks and milestones.

Skills used in this role

What the employer is looking for

  • Technical Expertise: 2+ years of experience with Motorola Base Stations (Quantar, STR, GTR) and Gold Elite, AXS Consoles, MCC7500. IP network configuration and T1 circuits is required, Motorola ASTRO Digital, Conventional, MCC Consoles, and SmartNet systems. Proven experience in P25, LMR, SmartZone, and Smartnet environments is necessary, specifically regarding ASTRO systems, radios, and RF infrastructure. Capable of configuring Juniper Routers and Aruba Switches, with a preferred background in Nokia LTE or Private LTE systems.
  • Systems & Infrastructure Knowledge: A preference exists for individuals with a working knowledge of Motorola Trunked or Conventional ASTRO equipment, as well as Smartnet and SmartZone systems.
  • Diagnostic & Testing Skills: Proficiency with digital RF power meters, TIMS, T1 and Ethernet test sets, and system analyzers is essential.
  • Certifications & Education: An Associate's Degree in IT or Electronics, or a minimum of 3 to 4 years of field experience. Professional certifications like CCNA, Network+, or NRS1 are highly valued.
  • General Skills: Proficiency in Microsoft Office, Google Suite, and Motorola programming software, combined with excellent communication skills and a professional demeanor.
  • Compliance: Must hold a clean, valid driver's license.
  • Travel Requirements: The successful candidate for this Indiana based position must either live in the local area of the coverage area or be prepared to relocate/commute to the Public Safety customers location.
  • 2+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience.
  • Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)

Benefits and support

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave

About Motorola Solutions

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Motorola Solutions

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Motorola Solutions is a global leader in public safety and enterprise security, specializing in mission-critical communications, command center software, and video security solutions. The company empowers communities and organizations by building and connecting technologies that enhance safety, operational efficiency, and situational awareness worldwide. Formed as the legal successor to the original Motorola following its 2011 corporate split, Motorola Solutions serves government agencies, public safety departments, and commercial enterprises across more than 100 countries.

Industry
Telecommunications
Company size
10001+ employees
Founded
September 25, 1928
Location
Chicago, Illinois, USA
Funding stage
Public Company

Leadership

GQ
Gregory Q. Brown

Chairman and Chief Executive Officer

JJ
Jason J. Winkler

Executive Vice President and Chief Financial Officer

JP
John P. Molloy

Executive Vice President and Chief Operating Officer

MS
Mahesh Saptharishi

Executive Vice President and Chief Technology Officer

RN
Rajan Naik

Senior Vice President, Strategy & Ventures

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