Service Sales Manager - Imaging
GE HEALTHCARE · Posted Oct 6
Medical technology, pharmaceutical diagnostics, and digital health solutions provider
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About the role
GE HealthCare is a leading global medical technology and digital solutions innovator whose purpose is to create a world where healthcare has no limits. The role covers pre- and post-contractual administration and management, terms and conditions of contracts, claims management, and the definition and execution of risk modeling and contract estimating activities in support of contracts, tenders and project reviews. The Service Sales Manager - Imaging is responsible for the profitability and customer satisfaction of assigned service contracts, supports sales campaigns for new contracts and proposals, and functions as the liaison between internal organizations and customers.
What you will do
- Responsible for the profitability and customer satisfaction for assigned contracts
- Provide both service agreement, and time and material program management
- Assist in sales campaigns for new contracts and proposals
- Assure timely resolution of customer issues and customer satisfaction for assigned contracts
- Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams · Function as liaison between internal organizations and customers for assigned contracts
- Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.
- In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
- Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
- A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent. Provides informal guidance to new team members
Skills used in this role
What the employer is looking for
- Knowledge level is comparable to a Bachelor's degree from an accredited university or college
- Customer handling and commercial understanding is required with minimum 5 years of experience
- This role requires advance experience in the Services & Customer Contract Management
Preferred qualifications
- Strong oral and written communication skills
- Demonstrated ability to analyze and resolve problems
- Ability to document, plan, market, and execute programs
- Driving Channel partners to meet the desired number.
Benefits and support
- Relocation assistance
About GE HEALTHCARE
GE HealthCare is a leading global medical technology, pharmaceutical diagnostics, and digital solutions innovator dedicated to providing integrated solutions, services, and data analytics. Spun off from General Electric, the company serves patients and healthcare providers globally through its advanced imaging, ultrasound, patient care solutions, and pharmaceutical diagnostics segments. It focuses on driving precision care, improving hospital efficiency, and advancing clinical outcomes worldwide.
- Industry
- Medical Devices
- Company size
- 54000 employees
- Founded
- 2023
- Location
- Chicago, Illinois, USA
- Funding stage
- Public Company
Funding
Public Company
Leadership
President and Chief Executive Officer
Chief Financial Officer
Chief Science and Technology Officer
General Counsel & Corporate Secretary
Global Chief AI Officer
Recent coverage
Healthcare Dive
GE HealthCare Hires New Global Chief AI Officer2026-09-30
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GE HealthCare Announces Strategic Evolution to Operations and Executive Leadership Team2026-04-29