HR Operations Specialist - ASEAN & ANZ
GE HealthCare · Posted Oct 14
Medical technology, pharmaceutical diagnostics, and digital health solutions provider
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About the role
GE HealthCare is a global medical technology and digital solutions innovator whose mission is to improve lives in the moments that matter. Within this organization, the HR Operations team executes multiple HR service categories including onboarding, offboarding, Workday data maintenance, reporting and metrics for Indonesia and other AKA countries. This role owns assigned HR processes, drives process improvements and standardization, manages service delivery metrics and supplier performance, and supports audits and year-end reporting with a strong emphasis on data integrity and analysis.
What you will do
- Ability to work independently and take ownership of assigned HR processes for Indonesia & other countries
- Lead regional or global projects related to HR processes and initiatives
- Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(s) and provide recommendations to improve service quality and efficiency
- Drive increased productivity and compliance through identifying opportunities for process improvements, standardization, and simplification within assigned area (s)
- Foster a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, People Leaders, and HR partners
- Maintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and GE HealthCare policy requirements
- Develop effective relationships with stakeholders through strong interpersonal skills, proactive communication influencing skills and thought leadership
- Continuously build and share area of expertise; keep current with internal and external updates and changes
- Participate in internal and external HR Operations audits
- Develop a strong working relationship with the GE HealthCare HR, People Leader and Employee communities through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues
- Preparation of year-end reporting & associated statistics and develop insights to support decision-making at a regional/global level
- Provide ad-hoc operational support for assigned process
Skills used in this role
What the employer is looking for
- Bachelor’s degree from an accredited university or college in related area
- Fluency in English, knowledge both verbal and written
- Prior professional work experience within HR Operations and/or Service-oriented environment. Ideally within a multinational organization
- Proven ability to work independently and as a team player in a complex and rapidly changing work environment across multiple stakeholder groups
- Strong problem-solving and influencing skills, with the ability to identify opportunities for process improvements, standardization, and simplification within assigned area(s)
- Excellent interpersonal and communication skills, with the ability to provide "Best in Class" customer service and advise on difficult and sometimes complex questions/requests from employees, People Leaders, and the HR community in a professional, courteous & timely manner
- Up-to-date knowledge of local legislation and regulations.
Preferred qualifications
- Solid interpersonal skills: ability to work effectively independently and in a team-based environment
- Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness
- Proficiency in HR systems (ex. Workday) and technologies
- Ability to quickly embrace new technologies
- Supportive team player with a drive to create a positive work environment
- Applies solid judgment ensuring integrity, compliance, & confidentiality
- Passion for continuous process improvement and simplification
- Strong analytical and problem-solving skills with proven ability to organize and analyze data
- Ability to work in a fast-paced environment, prioritize multiple tasks and meet deadlines
- Self-starter who can manage multiple tasks simultaneously with minimal supervision
- Comfortable delivering against quantitative and qualitative performance metrics
- Proficient in the use of Microsoft applications: Outlook, Excel, Word, and PowerPoint
Benefits and support
- Compensation and benefits are detailed in the job posting
About GE HealthCare
GE HealthCare is a leading global medical technology, pharmaceutical diagnostics, and digital solutions innovator dedicated to providing integrated solutions, services, and data analytics. Spun off from General Electric, the company serves patients and healthcare providers globally through its advanced imaging, ultrasound, patient care solutions, and pharmaceutical diagnostics segments. It focuses on driving precision care, improving hospital efficiency, and advancing clinical outcomes worldwide.
- Industry
- Medical Devices
- Company size
- 54000 employees
- Founded
- 2023
- Location
- Chicago, Illinois, USA
- Funding stage
- Public Company
Funding
Public Company
Leadership
President and Chief Executive Officer
Chief Financial Officer
Chief Science and Technology Officer
General Counsel & Corporate Secretary
Global Chief AI Officer
Recent coverage
Business Wire
GE HealthCare Announces Executive Team and Operational Updates to Enhance Execution, Accelerate Innovation, and Drive Growth2026-04-29
GE HealthCare News
GE HealthCare Reports First Quarter 2026 Financial Results2026-04-29
NZ Herald
GE HealthCare Bets Big on Medical Imaging2026-09-28