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Service Delivery Engineer

Dell Technologies · Posted Oct 1

Enterprise infrastructure, personal computers, servers, storage, and cloud technology solutions

Bengaluru, Karnataka, IndiaFull-timeRemote · India-wideSenior Level4–6 years₹14.0L–₹24.0L yearly100+ applicants
HardwareCloud ComputingArtificial IntelligenceEnterprise SoftwareInformation TechnologyPublic Company
Full time

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About the role

Dell Technologies' Service Delivery organization ensures the company's technical solutions help clients meet their priorities, working closely with Sales and Global Services colleagues to build strategic account growth plans and pursue sales opportunities. The Remote Professional Services team delivers datacenter infrastructure services to customers. This Engineer role in Bangalore implements, supports and troubleshoots VxBlock-based datacenter upgrades, requiring expertise in VMware virtualization (vSphere/ESXi/vCenter), Cisco UCS compute, datacenter networking and unified storage infrastructure.

What you will do

  • The Delivery Specialist will be responsible for Implementing, Supporting and Troubleshooting the upgrades of datacenters built using Vxblock from Remote. He/She should have Expert knowledge in Implementing & Supporting one or more of the Technology Domains such as Datacenter Networking, Unified Datacenter Storage Infrastructure, VMware Virtualization & Cisco UCS Compute Infrastructure. He/She should have working knowledge of Datacenter Networking, Unified Datacenter Storage Infrastructure, VMware Virtualization & Cisco UCS Compute Infrastructure and open to picking up the skills around the areas other than their specialization'
  • Responsible for implementing, tuning and maintaining VMware-based solutions
  • Implements VMware vSphere for server consolidation and virtualization
  • Reviews existing technology implementations and suggests and implements improvements and upgrades ( e.g: VCENTER Server/ESXi)
  • Provides guidance to management for changes related to virtual infrastructure. Maintains awareness of VMware software patches and their impact on the environment
  • UCS administration, with experience creating templates, service profiles, and firmware updates

Skills used in this role

VMware vSphereVMware ESXiVMware vCenterVMware NSXNutanixCisco UCSCisco IOSVxBlockConverged InfrastructureData Center NetworkingUnified Storage InfrastructureVirtualizationRoutingSwitchingFirmware UpdatesTroubleshooting

What the employer is looking for

  • 4 to 6 years of related experience in CI Converged Infrastructure. Strong experience on implementation/ Upgrade of VMware Vcenter, ESXi
  • Should have good knowledge on performing health check and troubleshoot system performance within the VMware environment
  • Experience in Cisco Unified Computing System (UCS)experience in Cisco IOS routing & switching
  • Strong experience with VMware vSphere (ESX/ESXi, vCenter), including configuration, administration, and troubleshooting of hosts, clusters, and virtual machines
  • Knowledge on NSX & Nutanix with experience in Converged Network and/or Unified Storage Infrastructure in Datacenter

Preferred qualifications

  • Experience with Cisco networking and Cisco UCS desired
  • VMware Certified Professional certification (VCP) is preferred. CCNA/CCNP or CCIE certification

Benefits and support

  • Compensation and benefits are detailed in the job posting

About Dell Technologies

Dell Technologies is a multinational technology company that develops, sells, repairs, and supports computers and related products and services. The company provides foundational infrastructure for enterprises, ranging from personal computers and servers to cutting-edge AI factories and cloud data solutions.

Industry
Hardware
Company size
10001+ employees
Founded
1984
Location
Round Rock, Texas, USA
Funding stage
Public Company

Leadership

MD
Michael Dell

Chairman and Chief Executive Officer

JC
Jeff Clarke

Vice Chairman and Chief Operating Officer

DK

David Kennedy

Chief Financial Officer

JR

John Roese

Global Chief Technology Officer & Chief AI Officer

JS

Jennifer Saavedra

Chief Human Resources Officer