Corporate Account Manager, Hyderabad (Remote)
CrowdStrike · Posted Sep 22
Cloud-native endpoint security, threat intelligence, and AI-driven cybersecurity protection services
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About the role
CrowdStrike is a global cybersecurity leader whose AI-native platform protects organizations, running on large scale distributed systems that process nearly 3 trillion events per day. The Corporate Account Manager role owns the full sales cycle for the corporate customer segment in AP & Telangana, driving adoption of next generation endpoint technology. The position focuses on renewals, upsell and cross-sell within the existing customer base, working alongside Customer Success, Managed Services, and the renewals team.
What you will do
- Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base in AP & Telangana is receiving the value they expect from their previous purchase
- Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.
- Achieve a quota of new sales growth within the customer base in AP & Telangana.
- Be a customer advocate, driving relationships with key customers and creating new champions.
- Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.
- Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion.
- Devise and execute account strategies and plans to maximize account growth.
- Provide high touch customer service, including escalation and coordination of support issues as needed.
- Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.
Skills used in this role
What the employer is looking for
- Experience of full sales cycle experience in account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields.
- Strong ability to run a discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy such as working with partners, and close deals.
- Light experience and/or understanding of sales frameworks such as MEDDPICC and Sandler
- Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role.
- Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.
- Strong technical aptitude and ability to learn new concepts quickly.
- Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
- High level of comfort handling client objections and negotiations.
Preferred qualifications
- Cyber Security industry experience
- Security and/or SaaS Sales experience
- Advanced experience and/or understanding of sales frameworks such as MEDDPICC and Sandler
Benefits and support
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
About CrowdStrike
CrowdStrike is a global cybersecurity leader that provides cloud-delivered endpoint and workload protection, threat intelligence, and cyberattack response services. Powered by the cloud-native CrowdStrike Falcon platform and artificial intelligence, the company helps secure critical areas of enterprise risk to stop breaches.
- Industry
- Cybersecurity
- Company size
- 10001+ employees
- Founded
- 2011
- Location
- Austin, Texas, USA
- Funding stage
- Public Company
Funding
Public Company · $430M raised
- 2020-10-13Post IPO DebtUndisclosed
Leadership
Co-Founder, President & Chief Executive Officer
Chief Financial Officer
Chief Technology Officer
President
Recent coverage
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Stock Titan
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