Agile Delivery & Operations Lead
Adobe · Posted Oct 8
Creative software, document productivity, and digital marketing solutions
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About the role
Adobe's Business Process Optimization (BPO) team creates capacity through automation, data intelligence, and process improvement. As an operational partner to Digital Transformation leadership, the Agile Delivery & Operations Lead strengthens delivery across BPO in partnership with engineering, Program Management & Operations, and business customers. The role combines Scrum coaching, delivery analysis, and daily use of AI to improve how work gets done, from anticipating issues to leading improvements through adoption and measurable results.
What you will do
- Coach teams on Scrum and Kanban, strengthening planning, retrospectives, and sustainable delivery.
- Partner with product and program owners on backlog readiness, acceptance criteria, and realistic commitments that reflect capacity, support work, and shifting priorities.
- Own delivery reporting and analysis: improve Jira data quality with teams and DevOps, diagnose delays, and recommend actions to improve delivery and resource allocation.
- Use AI to accelerate analysis and build dashboards, queries, and reusable reporting workflows, validating findings against source data.
- Prepare concise decision briefs with evidence, options, tradeoffs, and recommendations; lead operational reviews and drive actions to completion.
- Coordinate dependencies, address missed commitments constructively, agree on recovery actions with owners, and call out unresolved risks early.
- Lead improvements across intake, delivery, testing, and release coordination; support adoption, measure results, and share approaches that reduce manual effort, delays, and rework.
Skills used in this role
What the employer is looking for
- 5+ years leading Agile delivery or delivery operations across multiple software teams, with demonstrated improvements.
- Practical knowledge of Scrum, Kanban, and the software delivery lifecycle, adapting practices to team needs.
- Experience building Power BI or Tableau dashboards from Jira data, partnering with developers on reporting automation.
- Demonstrated use of AI to improve the speed and quality of your work, with concrete examples. You can frame problems clearly, refine outputs iteratively, and verify accuracy against the source data.
- Evidence of investigating root causes and independently leading improvements through to adoption and measurable results.
- Experience building cross-functional agreement, navigating competing priorities, and resolving difficult issues respectfully with clear communication.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Adobe
Adobe Inc. is a global software company widely known for its creative, publishing, and document productivity tools, including Photoshop, Illustrator, Premiere Pro, and Acrobat. The company operates major cloud platforms—Creative Cloud, Document Cloud, and Experience Cloud—serving individual creators, small businesses, and large enterprises worldwide. Adobe has increasingly integrated powerful generative AI capabilities like Adobe Firefly and Acrobat AI Assistant into its product ecosystem.
- Industry
- Software
- Company size
- 31360+ employees
- Founded
- 1982-12-01
- Location
- San Jose, California, USA
- Funding stage
- Public Company
Funding
Public Company
- 1985-01-01Series A
Leadership
Chair and Chief Executive Officer
Steven Day
Interim Chief Financial Officer
President, Creativity and Productivity Business
President, Customer Experience Orchestration Business
Chief People Officer and Executive Vice President, Employee Experience
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