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Project Manager

Dentsu · Posted Nov 5

Integrated advertising, marketing, media, and business transformation services

DGS India - Pune - Indiqube OrchidFull-timeOnsiteSenior Level8–10 years₹30.0L–₹45.0L yearly<25 applicants
AdvertisingMarketingPublic RelationsConsultingMediaPublic Company
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About the role

The role sits within Dentsu/Merkle and leads end-to-end delivery of IBM Sterling OMS programs across implementations, enhancements, integrations, and production support. It involves managing OMS, eCommerce, ERP, WMS, payment, tax, and shipping workstreams, coordinating onshore and offshore teams, and reporting to business stakeholders and executive sponsors.

What you will do

  • Plan, execute, and close Sterling OMS programs and projects from initiation through hypercare, within agreed scope, schedule, and budget.
  • Develop integrated project plans, milestones, resource forecasts, and dependency maps across OMS, eCommerce, ERP, WMS, payment, tax, and shipping workstreams.
  • Lead requirements gathering and scope definition with business stakeholders, and manage change requests through a formal control process.
  • Partner with solution architects and technical leads to validate designs, approve estimates, and govern technical decisions.
  • Manage delivery risks, issues, and dependencies, escalating and resolving blockers with clear mitigation plans.
  • Run agile ceremonies or stage-gated governance as appropriate, tracking velocity, burn-down, and quality metrics.
  • Coordinate testing cycles (SIT, UAT, performance, cutover) and go-live readiness, including deployment and environment planning with release teams.
  • Oversee production support transitions, post-go-live stabilization, and defect triage prioritization.
  • Report program status, financials, and risks to executive sponsors and steering committees.
  • Mentor project coordinators and team leads, and build delivery standards and reusable templates.

Skills used in this role

What the employer is looking for

  • 8–10 years of project or program management experience, including at least 4 years leading IBM Sterling OMS or comparable order management implementations.
  • Working knowledge of the Sterling OMS landscape, including order orchestration, inventory, sourcing, scheduling, release, shipment, and fulfillment.
  • Proven experience managing integrations with eCommerce, ERP, WMS, payment, tax, fraud, and shipping systems, including REST/SOAP-based middleware.
  • Strong command of delivery methodologies (Agile/Scrum, SAFe, or hybrid) and waterfall stage-gate governance.
  • Proficiency with planning and tracking tools (e.g., Jira, Azure DevOps, MS Project) and reporting dashboards.
  • Demonstrated ability to manage vendor, offshore, and multi-team delivery, including budget and resource forecasting.
  • Strong risk, issue, and change management discipline, with clear written and verbal communication for executive audiences.
  • Familiarity with CI/CD release processes, environment management, and production cutover planning.

Preferred qualifications

  • PMP, PMI-ACP, SAFe, or equivalent certification.
  • Experience delivering Sterling OMS cloud implementations, including OMOC 2.0.
  • Exposure to MuleSoft, IBM App Connect, IBM MQ, or Kafka-based integration programs.
  • Experience with high-volume order processing, omnichannel fulfillment, and inventory synchronization initiatives.
  • Background in retail, distribution, or e-commerce operations.

Benefits and support

  • Compensation and benefits are detailed in the job posting

About Dentsu

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Dentsu

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Dentsu Group Inc. is an integrated growth and transformation partner to the world's leading organizations, delivering comprehensive media, customer experience management (CXM), and creative services. Operating globally across approximately 120 countries, the agency combines deep human insights, creative innovation, and advanced data technologies to accelerate business growth. Headquartered in Tokyo, Japan, Dentsu has a rich heritage of shaping the advertising and marketing industry since 1901.

Industry
Advertising
Company size
67000+ employees
Founded
1901-07-01
Location
Tokyo, Japan
Funding stage
Public Company

Funding

Public Company

El Toro Capital Management
  • 2022-03-29Post Ipo

Leadership

TS

Takeshi Sano

Representative Executive Officer, President & Global CEO

YW

Yoshimasa Watahiki

Representative Executive Officer, EVP & Global Chief Corporate Affairs Officer

SE

Shigeki Endo

Executive Officer & Global CFO

BA

Beth Ann Kaminkow

CEO, Dentsu Americas & Chief Global Client Officer

YT

Yuichi Toyoda

CEO, Dentsu APAC

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