
Technical Architect
Dentsu · Posted Nov 5
Integrated advertising, marketing, media, and business transformation services
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About the role
The role sits within Dentsu's Merkle brand in Pune, focused on delivering IBM Sterling OMS commerce implementations for enterprise clients. The team builds order management solutions spanning order orchestration, sourcing, inventory, fulfillment, and integrations with eCommerce, ERP, WMS, payment, and carrier systems. This Sterling OMS Technical Lead position leads development teams, defines technical designs and integration patterns, and oversees delivery and production support.
What you will do
- Lead a team of Sterling OMS developers and provide technical guidance throughout the development lifecycle.
- Translate functional requirements into technical designs, development tasks, and implementation plans.
- Define coding standards, development guidelines, reusable components, and technical best practices.
- Conduct code reviews, design reviews, and technical walkthroughs.
- Identify technical risks, dependencies, and implementation challenges.
- Lead the design and implementation of Sterling OMS customizations, APIs, services, agents, user exits, and integrations.
- Oversee order orchestration, sourcing, scheduling, inventory management, order release, shipment, and fulfillment processes.
- Ensure appropriate use of Sterling OMS out-of-the-box capabilities and minimize unnecessary customizations.
- Review complex Java, XML, XSLT, SQL, and integration implementations.
- Guide developers in performance optimization and troubleshooting.
- Lead OMS integrations with eCommerce platforms, ERP, WMS, payment gateways, tax engines, fraud platforms, and carrier systems.
- Define integration patterns using REST/SOAP APIs, messaging, and asynchronous processing.
- Coordinate with middleware teams working on MuleSoft, IBM App Connect, IBM MQ, or Kafka.
- Ensure reliable error handling, retry mechanisms, idempotency, and reconciliation.
- Estimate development effort and support sprint planning and resource allocation.
- Track technical progress, resolve blockers, and ensure delivery commitments are met.
- Coordinate SIT, UAT, defect resolution, and production deployments.
- Lead root-cause analysis for critical production incidents.
- Work with business stakeholders, QA teams, architects, and project managers.
- High-quality technical designs and implementation plans.
- Reusable, maintainable OMS customizations and integrations.
- Code reviews and technical sign-offs.
- Development estimates and sprint delivery plans.
- Technical documentation and production support runbooks.
- Mentoring and capability development for the OMS team.
Skills used in this role
What the employer is looking for
- 7–10 years of experience in IBM Sterling OMS, with substantial hands-on development experience.
- Strong knowledge of Sterling OMS architecture and order lifecycle.
- Expertise in Java, XML, XSLT, JSON, SQL, APIs, services, agents, and user exits.
- Experience with Sterling configuration, pipelines, transactions, sourcing, scheduling, and fulfillment.
- Strong understanding of enterprise integrations and distributed systems.
- Experience with performance tuning, production troubleshooting, and release management.
- Demonstrated experience leading developers and reviewing technical solutions.
- Strong communication, estimation, problem-solving, and stakeholder management skills.
Preferred qualifications
- Sterling OMS 10.x and OMOC 2.0 experience.
- Cloud deployment experience on IBM Cloud, AWS, or Azure.
- Experience with MuleSoft, API management, Kafka, or IBM MQ.
- Experience with high-volume commerce implementations and OMS modernization.
- Exposure to DevOps, CI/CD, monitoring, and automated testing.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Dentsu
Dentsu Group Inc. is an integrated growth and transformation partner to the world's leading organizations, delivering comprehensive media, customer experience management (CXM), and creative services. Operating globally across approximately 120 countries, the agency combines deep human insights, creative innovation, and advanced data technologies to accelerate business growth. Headquartered in Tokyo, Japan, Dentsu has a rich heritage of shaping the advertising and marketing industry since 1901.
- Industry
- Advertising
- Company size
- 67000+ employees
- Founded
- 1901-07-01
- Location
- Tokyo, Japan
- Funding stage
- Public Company
Funding
Public Company
- 2022-03-29Post Ipo
Leadership
Takeshi Sano
Representative Executive Officer, President & Global CEO
Yoshimasa Watahiki
Representative Executive Officer, EVP & Global Chief Corporate Affairs Officer
Shigeki Endo
Executive Officer & Global CFO
Beth Ann Kaminkow
CEO, Dentsu Americas & Chief Global Client Officer
Yuichi Toyoda
CEO, Dentsu APAC
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