Senior Manager - Client Servicing
Dentsu · Posted Nov 5
Integrated advertising, marketing, media, and business transformation services
Get a personal compatibility score
Add a resume for personal matches
About the role
Dentsu's Iprospect brand in Mumbai handles media planning and integrated digital strategy for client brands. This role leads strategic client relationships and retention while developing full-funnel performance and brand campaigns. It also drives account growth, commercial governance, cross-functional delivery, and mentorship of account teams.
What you will do
- Strategic Client Relationship & Retention: Serve as the strategic business lead and the primary POC for your brands; lead Quarterly Business Reviews (QBRs), Monthly Business Reviews (MBRs), and annual strategy roadmaps.
- Media Planning & Integrated Strategy: Conceptualize and deploy full-funnel digital campaigns across performance (lead gen, conversions, ROI) and brand building using planning and research tools (e.g., GWI, CCS, Similarweb, TAM).
- Revenue Growth, Upselling & Pitching: Expand account revenue through organic upselling, cross-selling media/creative services, and collaborating on high-stakes new business pitches.
- Cross-Functional Orchestration: Coordinate with internal media, performance, creative, analytics, and tech teams to ensure on-time delivery of SOWs, campaign milestones, and media SLAs.
- Account Commercials & Governance: Oversee financial health, contract renewals, scope definitions (SOWs), invoicing, and fee negotiations.
- Team Leadership & Mentorship: Supervise account managers and planners, refine reporting standards, and foster talent development
Skills used in this role
Benefits and support
- Compensation and benefits are detailed in the job posting
About Dentsu
Dentsu Group Inc. is an integrated growth and transformation partner to the world's leading organizations, delivering comprehensive media, customer experience management (CXM), and creative services. Operating globally across approximately 120 countries, the agency combines deep human insights, creative innovation, and advanced data technologies to accelerate business growth. Headquartered in Tokyo, Japan, Dentsu has a rich heritage of shaping the advertising and marketing industry since 1901.
- Industry
- Advertising
- Company size
- 67000+ employees
- Founded
- 1901-07-01
- Location
- Tokyo, Japan
- Funding stage
- Public Company
Funding
Public Company
- 2022-03-29Post Ipo
Leadership
Takeshi Sano
Representative Executive Officer, President & Global CEO
Yoshimasa Watahiki
Representative Executive Officer, EVP & Global Chief Corporate Affairs Officer
Shigeki Endo
Executive Officer & Global CFO
Beth Ann Kaminkow
CEO, Dentsu Americas & Chief Global Client Officer
Yuichi Toyoda
CEO, Dentsu APAC
Recent coverage
Dentsu
Dentsu Simplifies EMEA Business with Evolved Cluster Model2026-05-11
Dentsu
Dentsu Unveils Next Evolution Of Dentsu.Connect, Industry's First Truly Agentic AI-Powered Operating System For Modern Marketing2026-04-07
Dentsu
Dentsu Joins OpenAI Ad Pilot Program as an Early Test Partner2026-02-09
Dentsu
Dentsu Group Establishes Dentsu Consult, Appoints Atsuo Habe2026-02-02