SFCC Technical Lead
Merkle · Posted Oct 14
Data-driven customer experience management, marketing, and digital transformation services
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About the role
Merkle's commerce practice delivers large-scale global eCommerce platforms, and this role leads the architecture, design, and evolution of Salesforce Commerce Cloud (SFCC) implementations. The work spans scalable storefront, API, integration, and data exchange solutions, multi-site and multi-locale commerce, CI/CD and deployment automation, code quality governance, and modernization toward API-first, Headless Commerce, and composable architecture. The Technical Architect also mentors distributed engineering teams and collaborates with business, product, and enterprise architecture stakeholders.
What you will do
- Define end-to-end solution architecture for Salesforce Commerce Cloud implementations and enhancements.
- Lead technical design discussions, architecture reviews, and architectural decision-making.
- Design scalable storefront, API, integration, and data exchange solutions.
- Provide architectural guidance for SFRA, SiteGenesis, OCAPI, SCAPI, and Headless Commerce implementations.
- Define integration strategies for payment, OMS, tax, fulfilment, analytics, and customer experience platforms.
- Design and govern multi-site and multi-locale commerce solutions for global business operations.
- Establish architecture standards, coding practices, technical governance, and code quality processes.
- Define and maintain CI/CD pipelines, branching strategies, deployment automation, and release management processes using Bitbucket and equivalent tools.
- Implement and monitor code quality standards using SonarQube or equivalent tools and automated quality gates.
- Oversee environment management, deployment planning, release readiness, and production rollout activities.
- Ensure solutions meet performance, scalability, security, reliability, and maintainability requirements.
- Conduct architecture, technical design, and code reviews to ensure compliance with enterprise standards and best practices.
- Drive root cause analysis and resolution of complex production, platform, and integration issues.
- Lead modernization initiatives involving API-first, Headless Commerce, and composable architecture.
- Mentor developers, senior developers, and technical leads while providing technical guidance to distributed teams.
- Collaborate with business, product, engineering, and enterprise architecture stakeholders.
- Maintain architecture documentation, solution diagrams, and technical standards.
Skills used in this role
What the employer is looking for
- 10+ years of overall software engineering and commerce platform experience.
- 6+ years of hands-on Salesforce Commerce Cloud (SFCC) experience.
- Strong expertise in SFCC architecture, storefront development, and platform capabilities.
- Hands-on experience with SFRA, SiteGenesis (legacy components), OCAPI, SCAPI, Service Framework, and Jobs Framework.
- Experience designing multi-site and multi-locale commerce architectures.
- Strong integration architecture experience, including payment integrations, REST APIs, and web services.
- Strong understanding of API-first architecture principles and enterprise integration patterns.
- Experience with solution design, architecture governance, technical design reviews, and code reviews.
- Strong knowledge of performance optimization, scalability, and security best practices.
- Experience defining and governing CI/CD pipelines, deployment automation, source code management, branching strategies, and release management.
- Experience with Bitbucket, Bitbucket Pipelines or equivalent CI/CD tools, and Managed Runtime deployments.
- Experience implementing code quality, security, and governance practices using SonarQube or equivalent tools.
- Proven technical leadership, architecture decision-making, and stakeholder management skills.
- Excellent communication, presentation, mentoring, and collaboration skills.
- Salesforce B2C Commerce Developer Certification.
- Salesforce B2C Commerce Architect Certification.
Preferred qualifications
- Experience with Headless Commerce and composable commerce architecture.
- Knowledge of Backend for Frontend (BFF) architecture and PWA Kit.
- Experience with OMS integrations, preferably Sterling OMS.
- Exposure to search and merchandising platforms, analytics, tagging, performance monitoring, and observability tools.
- Experience integrating fraud prevention, tax, shipping, and fulfilment platforms.
- Understanding of AI-enabled commerce architectures and integration patterns.
- Experience evaluating AI-powered personalization, search, recommendations, and customer engagement solutions.
- Retail and omnichannel commerce experience.
- Experience supporting large-scale global eCommerce modernization initiatives.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Merkle
Merkle is a data-driven, technology-enabled customer experience management (CXM) company and part of the dentsu network. It specializes in delivering unique, personalized customer experiences across platforms and devices by leveraging deep capabilities in data science, analytics, and CRM. The company operates globally, helping enterprise brands drive business growth and long-term customer loyalty.
- Industry
- Digital Marketing
- Company size
- 10001+ employees
- Founded
- 1988
- Location
- Columbia, Maryland, USA
- Funding stage
- Acquired
Funding
Acquired
Leadership
Global President
Chairman / Former CEO
Chief Technology Officer, Americas
Chief Operating Officer, Americas
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