Manager Data Scientist
Merkle · Posted Nov 3
Data-driven customer experience management, marketing, and digital transformation services
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About the role
Merkle's analytics team works on data-driven business problems, covering propensity modelling, customer analytics, sentiment analysis and emerging AI/LLM use cases. The role focuses on translating large customer datasets into actionable insights and business strategies for clients. This Manager Data Scientist will build machine learning and statistical models, work with Customer Data Platforms, and present recommendations to senior stakeholders.
What you will do
- Develop and maintain Machine Learning and statistical models for business and marketing use cases.
- Work on propensity modelling, customer analytics, segmentation and sentiment analysis.
- Perform data analysis, feature engineering, model development, validation and performance evaluation.
- Translate business problems into data-driven solutions and strategies that contribute to client growth.
- Work with large customer datasets and Customer Data Platforms (CDP).
- Present insights and recommendations to clients and senior stakeholders.
Skills used in this role
What the employer is looking for
- Strong Python & SQL skills.
- Strong understanding of Statistics, Data Analysis and Machine Learning.
- Hands-on experience with BigQuery, Google Cloud Storage (GCS), VertexAI.
- Knowledge of Customer Data Platforms (CDP).
- Good proficiency in MS Excel.
- Strong analytical, problem-solving and communication skills.
- Ability to work effectively with clients and cross-functional teams.
- Strong stakeholder management and client-facing experience.
- Ability to build data-driven strategies and identify business growth opportunities.
- Strong team player with excellent communication and presentation skills.
Preferred qualifications
- Working knowledge of LLMs / Generative AI and NLP.
- Experience with Treasure Data CDP.
- Experience in Marketing / Customer Analytics.
- Automotive domain experience.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Merkle
Merkle is a data-driven, technology-enabled customer experience management (CXM) company and part of the dentsu network. It specializes in delivering unique, personalized customer experiences across platforms and devices by leveraging deep capabilities in data science, analytics, and CRM. The company operates globally, helping enterprise brands drive business growth and long-term customer loyalty.
- Industry
- Digital Marketing
- Company size
- 10001+ employees
- Founded
- 1988
- Location
- Columbia, Maryland, USA
- Funding stage
- Acquired
Funding
Acquired
Leadership
Global President
Chairman / Former CEO
Chief Technology Officer, Americas
Chief Operating Officer, Americas
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