Client Services Director
Dentsu Creative · Posted Oct 21
Global creative network delivering branding, advertising, content marketing, and modern creativity services
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About the role
The role sits within Dentsu Creative's client services function in Bangalore, acting as a trusted advisor to clients by translating client business insights into strategic recommendations. The team manages the end-to-end delivery of the agency's service proposition across individual client accounts, including cross-sell and upsell identification. This director-level role owns client relationships, commercial performance and profitability of accounts, and leads, motivates and develops the account team while working with other departments to execute strategies that build the client's business.
What you will do
- Manages the Business – delivers the service proposition to clients and full end to end management of the business on individual clients
- Relationship Management – owns the client relationships as per the defined relationship strategy for the client
- Proactively Identifies Client Development Opportunities – flags specific client cross sell and upsell opportunities
- Commercial and service ownership of client relationship – drives seamless delivery and profitability of account
- Team Management – manages and motivates team around the clients objectives and culture
Skills used in this role
Benefits and support
- Compensation and benefits are detailed in the job posting
About Dentsu Creative
Dentsu Creative is a global creative network that transforms brands and businesses through the power of modern and transformative creativity. Launched by Dentsu to unify its creative output, the agency brings together thousands of experts globally to deliver integrated solutions that shape culture and invent the future. It operates as a core brand division of the multinational Dentsu Group.
- Industry
- Advertising
- Company size
- 5000-10000 employees
- Founded
- 2022
- Location
- New York, United States
- Funding stage
- Public Company
Funding
Public Company
Leadership
Takeshi Sano
Global CEO, Dentsu Group
Yasuharu Sasaki
Global Chief Creative Officer
John Mescall
Global Chief Creative Partner
Patricia McDonald
Global Chief Strategy Officer
Recent coverage
Dentsu Group
Dentsu Wins Six Awards at the 2026 APAC Effie AwardsOctober 14, 2026
Dentsu Creative
Dentsu Creative Launches 2026 CMO Report: Making it RealSeptember 30, 2026
Campaign Brief Asia
Dentsu Creative's 2026 Trends Report highlights new consumer behaviors amid rapid changeDecember 12, 2025