Workfront Technical Architect
dentsu · Posted Oct 8
Integrated advertising, marketing, media, and business transformation services
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About the role
Merkle, a dentsu company, is seeking an experienced Adobe Workfront Solution Architect to lead enterprise-scale work management, digital operations, and marketing workflow transformation initiatives. The role centers on architecting scalable Adobe Workfront and Workfront Fusion solutions, defining governance frameworks, and designing integrations with the Adobe Experience Cloud, CRM, ERP, and custom APIs. The architect will partner with business leaders, PMOs, marketing operations, product, and IT stakeholders to drive program delivery and mentor implementation teams.
What you will do
- Lead discovery workshops and translate business requirements into scalable Workfront solutions.
- Define enterprise Workfront architecture, operating model, governance standards, and implementation of roadmap.
- Design and implement Workfront objects including:
- Portfolios
- Programs
- Projects
- Tasks
- Templates
- Request Queues
- Custom Forms
- Dashboards
- Reports
- Provide architectural guidance for enterprise workflow transformation initiatives.
- Establish platform best practices, design standards, and governance models.
- Design, develop, and govern integrations using Adobe Workfront Fusion.
- Build automated workflows between Workfront and enterprise systems.
- Design integrations with:
- Adobe Experience Manager (AEM)
- Adobe Creative Cloud
- Adobe Assets
- CRM platforms
- ERP systems
- Collaboration tools
- Custom APIs
- Define integration architecture, error handling, monitoring, and support processes.
- Optimize and troubleshoot Fusion scenarios for performance and scalability.
- Define enterprise-wide Workfront configuration strategy.
- Establish security, permissions, user roles, and access controls.
- Create governance processes for:
- Demand management
- Resource management
- Capacity planning
- Intake management
- Work prioritization
- Support platform upgrades, enhancements, and adoption initiatives.
- Partner with business leaders, PMOs, marketing operations teams, product teams, and IT stakeholders.
- Drive requirement workshops and architecture reviews.
- Present solution recommendations to senior leadership.
- Mentor administrators, consultants, and implementation teams.
Skills used in this role
What the employer is looking for
- 8+ years of overall IT experience with strong experience in solution architecture and enterprise application implementations.
- 6+ years of hands-on experience with Adobe Workfront implementations.
- Strong expertise in Project Management, Resource Management, Demand Management, Intake Processes, Portfolio & Program Management, Reporting & Dashboards, Custom Forms, and Workfront Administration.
- Proven experience leading at least one end-to-end enterprise Workfront implementation.
- 3+ years of hands-on experience with Adobe Workfront Fusion.
- Experience designing and implementing complex automation workflows and integrations.
- Strong knowledge of Fusion Scenarios, Data Mapping, Error Handling, API Integrations, Scheduling, and Monitoring.
- Ability to troubleshoot, optimize, and improve Fusion implementations.
- Strong experience with REST APIs.
- Good understanding of JSON, Webhooks, Authentication mechanisms, and integration patterns.
- Experience integrating Workfront with enterprise applications and systems.
- Experience creating solution architecture and integration design artefacts, including Solution Designs, Integration Designs, Process Workflows, and Governance Frameworks.
- Experience working in Agile delivery environments.
- Strong analytical and problem-solving skills.
- Excellent stakeholder management skills.
- Ability to lead client workshops, requirement discussions, and architecture reviews.
- Strong communication and presentation skills.
- Experience mentoring project teams, Workfront administrators, or consultants.
Preferred qualifications
- Adobe Workfront Certification.
- Adobe Workfront Fusion Certification.
- Experience with the Adobe Experience Cloud ecosystem.
- Experience integrating Workfront with: Adobe Experience Manager (AEM) Adobe Assets Adobe Analytics Adobe Campaign
- Experience in Marketing Operations, Creative Operations, or Digital Experience programs.
- Exposure to enterprise PMO processes, demand management, resource planning, and operational governance.
- Adobe Experience Manager integration experience
- Adobe Creative Cloud integrations
- Workfront Planning
- Workfront Goals
- Workfront Scenario Designer
- Adobe GeoStudio integration
- Advanced scripting/programming expertise
- Multi-product Adobe Experience Cloud architecture
Benefits and support
- Compensation and benefits are detailed in the job posting
About dentsu
Dentsu Group Inc. is an integrated growth and transformation partner to the world's leading organizations, delivering comprehensive media, customer experience management (CXM), and creative services. Operating globally across approximately 120 countries, the agency combines deep human insights, creative innovation, and advanced data technologies to accelerate business growth. Headquartered in Tokyo, Japan, Dentsu has a rich heritage of shaping the advertising and marketing industry since 1901.
- Industry
- Advertising
- Company size
- 67000+ employees
- Founded
- 1901-07-01
- Location
- Tokyo, Japan
- Funding stage
- Public Company
Funding
Public Company
- 2022-03-29Post Ipo
Leadership
Takeshi Sano
Representative Executive Officer, President & Global CEO
Yoshimasa Watahiki
Representative Executive Officer, EVP & Global Chief Corporate Affairs Officer
Shigeki Endo
Executive Officer & Global CFO
Beth Ann Kaminkow
CEO, Dentsu Americas & Chief Global Client Officer
Yuichi Toyoda
CEO, Dentsu APAC
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