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Data Scientist

eBay · Posted Nov 6

Global online marketplace and e-commerce services

Bengaluru, Karnātaka, IndiaFull-timeHybridSenior Level3+ years₹30.0L–₹50.0L yearly100+ applicants
E-commerceMarketplaceRetailConsumer InternetPublic Company
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About the role

eBay is a global ecommerce marketplace, and its Trust & Risk team is dedicated to making eBay a safe and trusted platform for buyers and sellers, spanning seller protections, the eBay Money Back Guarantee, seller performance, new seller onboarding, and transaction risk management. As a Data Scientist in the Trust & Risk team, you will partner with business leaders across Product, Engineering, Policy, Shipping, and Design to lead complex analytical work, develop quantitative frameworks, and apply predictive analytics that reduce transaction risk and losses while balancing customer experience and business outcomes.

What you will do

  • Drive Strategic Insights: Lead strategic, operational, and analytical work to shape long-term solutions, secure cross-functional alignment, and influence leaders across Trust & Risk on opportunities to improve customer outcomes and reduce marketplace and transaction risk.
  • Analyze & Identify Opportunities: Lead deep-dive analyses of complex marketplace and transaction risk issues, identify material opportunities to improve customer experience and trust, and develop actionable recommendations to reduce losses for buyers, sellers, and eBay.
  • Define & Monitor Metrics: Define Key Performance Indicators (KPIs) and standardized measurement frameworks to track customer trust, transaction risk, enterprise loss, decision quality, false positives, residual exposure, and return on investment. Use these metrics to diagnose underlying drivers, evaluate effectiveness, and inform strategic priorities.
  • Accountability & Results: Define business objectives, establish success measures, and lead complex, high-impact workstreams focused on improving customer experience, strengthening policy and risk effectiveness, reducing transaction losses, and delivering top- and bottom-line results for eBay.
  • Cross-Functional Collaboration: Partner with senior leaders across Trust, Risk, Product Management, Engineering, Policy, Shipping, and Design to integrate insights into business strategies, prioritize investments, and drive decisions across organizational boundaries.

Skills used in this role

What the employer is looking for

  • Educational Background & Experience: BA/BS degree with 5+ years (or Masters/PhD with 3+ years) of relevant experience across at least two areas such as Quantitative Research, Analytics, or Data Science.
  • Data Analysis Expertise: Strong ability to identify trends, patterns, and implications within complex data, develop analytical frameworks, and translate findings into strategic and operational decisions.
  • Technical Skills: Proficiency in programming (Python/R) and data querying (SQL).
  • Problem-Solving: Strong creativity and structured thinking in solving complex, ambiguous, and cross-functional problems.
  • Execution & Results: Proven ability to independently lead complex analytical initiatives and deliver measurable results in challenging situations.
  • Customer & Business Advocacy: Experience balancing customer experience, risk, and business outcomes, while synthesizing diverse perspectives and driving alignment across stakeholders.
  • Communication with Leaders: Ability to translate complex analyses into clear, actionable recommendations and effectively influence senior-level executives.
  • Availability: Flexible and capable of working remotely across multiple time zones. Regular availability is required for meetings between 9:00 AM and 12:00 PM (PDT).

Preferred qualifications

  • Prior experience in marketplace Trust, Risk, fraud, or transaction risk analytics.
  • Experience developing quantitative or measurement frameworks for areas such as loss, decision quality, false positives, risk exposure, or return on investment.
  • Ability to present complex analyses and insights effectively in simple terms.
  • Experience in a leading technology company.
  • Background in e-commerce products, marketplaces, payments, or shipping.
  • Experience with Natural Language Processing or LLM/GenAI is a plus.

Benefits and support

  • Compensation and benefits are detailed in the job posting

About eBay

eBay logo

eBay

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eBay Inc. is a multinational e-commerce corporation based in San Jose, California, that facilitates online consumer-to-consumer and business-to-consumer sales. Founded in 1995, the platform connects millions of buyers and sellers globally through auctions and fixed-price 'Buy It Now' listings across numerous categories. It operates as one of the world's largest digital marketplaces, emphasizing specialized categories like collectibles, luxury goods, and refurbished products.

Industry
E-commerce
Company size
12000+ employees
Founded
1995-09-03
Location
San Jose, California, USA
Funding stage
Public Company

Leadership

JI
Jamie Iannone

President and Chief Executive Officer

PA
Peggy Alford

Senior Vice President, Chief Financial Officer

MR
Mazen Rawashdeh

Senior Vice President, Chief Technology Officer

JS
Jordan Sweetnam

Senior Vice President, Chief Commercial Officer

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