Director of Engineering, Payments
eBay · Posted Oct 27
Global online marketplace and e-commerce services
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About the role
eBay is a global ecommerce marketplace connecting more than 134 million buyers and sellers across 190 markets, and its payments business powers tens of billions of dollars of online transactions while providing financial services such as seller lending and buyer/seller FX. This Director of Engineering role leads the payments engineering organization in Bengaluru, owning technical vision, architecture, delivery execution, and the growth of Engineering Managers and senior ICs in partnership with Product, Design, Data Science, and Security.
What you will do
- Technical Vision & Strategy:
- Define and drive the long-term technical vision, roadmap, and architecture for the engineering organization.
- Align engineering strategy with overall business goals and product vision.
- Evaluate and recommend new technologies, tools, and methodologies.
- Ensure technical decisions support scalability, reliability, security, and maintainability.
- Team Leadership & Management:
- Lead, mentor, and grow multiple Engineering Managers and/or Team Leads.
- Oversee the hiring, onboarding, performance management, and career development of engineering staff (including managers and senior ICs).
- Foster a high-performing, collaborative, innovative, and inclusive engineering culture.
- Build and maintain team morale, engagement, and retention.
- Delivery & Execution:
- Oversee the planning, execution, and timely delivery of complex software projects across multiple teams.
- Ensure teams adhere to best practices (coding standards, code reviews, testing, CI/CD).
- Manage engineering budgets, resource allocation, and capacity planning.
- Track key performance indicators (KPIs) related to delivery velocity, quality, and system health
- Process & Operational Excellence:
- Establish, optimize, and standardize engineering processes (SDLC, Agile/Scrum/Kanban, release management, incident response).
- Drive continuous improvement in engineering efficiency, productivity, and quality.
- Implement and monitor metrics to measure team and organizational performance.
- Cross-Functional Collaboration:
- Partner closely with Product Management, Design, Data Science, Security, and IT/Operations to define requirements, prioritize work, and ensure successful product delivery.
- Collaborate with senior leadership (Sr. Directors, other Directors, Executives) on strategic initiatives and company-wide goals.
- Represent the engineering organization in cross-functional meetings and strategic discussions.
- Technical Oversight & Quality:
- Provide high-level technical guidance and oversight across projects.
- Champion software quality, best practices, and operational reliability (e.g., SLOs, SLIs).
- Ensure systems are designed for scalability, performance, and cost-efficiency.
- Manage technical debt and advocate for necessary refactoring/infrastructure investments.
- Resource Management:
- Growing your team through coaching, mentoring
- Forecast hiring needs and participate in recruitment strategy.
Skills used in this role
What the employer is looking for
- 10+ years of software engineering experience, with 5+ years in direct people management and 3+ years managing other managers.
- Master's degree in Computer Science, or Bachelor's degree with equivalent experience
- Proven ability to lead, inspire, mentor, and grow large engineering teams and managers. Strong coaching skills.
- Significant hands-on technical background (software development, architecture, systems design). Ability to understand complex technical challenges and trade-offs deeply, even if not coding daily.
- Ability to set technical vision, translate business strategy into engineering execution, and make long-term architectural decisions.
- Proven track record of shipping complex, high-quality software products at scale. Expertise in Agile methodologies.
- Exceptional written and verbal communication skills. Ability to articulate complex technical concepts to both technical and non-technical audiences (including executives).
- Excellent interpersonal and stakeholder management skills. Ability to build strong cross-functional partnerships.
- Strong analytical and critical thinking skills. Ability to navigate ambiguity and make sound decisions under pressure.
- Experience establishing processes, metrics, and driving continuous improvement.
Preferred qualifications
- Experience in ECommerce and Payments industry
- Experience scaling engineering organizations during rapid growth
Benefits and support
- Compensation and benefits are detailed in the job posting
About eBay
eBay Inc. is a multinational e-commerce corporation based in San Jose, California, that facilitates online consumer-to-consumer and business-to-consumer sales. Founded in 1995, the platform connects millions of buyers and sellers globally through auctions and fixed-price 'Buy It Now' listings across numerous categories. It operates as one of the world's largest digital marketplaces, emphasizing specialized categories like collectibles, luxury goods, and refurbished products.
- Industry
- E-commerce
- Company size
- 12000+ employees
- Founded
- 1995-09-03
- Location
- San Jose, California, USA
- Funding stage
- Public Company
Leadership
President and Chief Executive Officer
Senior Vice President, Chief Financial Officer
Senior Vice President, Chief Technology Officer
Senior Vice President, Chief Commercial Officer
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