Site Facilities Manager, Bengaluru
eBay · Posted Nov 2
Global online marketplace and e-commerce services
Get a personal compatibility score
Add a resume for personal matches
About the role
The Global Facilities Operations team, part of Enterprise Management Resources, delivers safe, efficient, and high-quality workplace environments across eBay's global footprint. The role leads day-to-day facilities operations at the Bengaluru (ETV) workplace, partnering closely with vendors and cross-functional teams to maintain service quality, compliance, and operational efficiency. The Site Facilities Manager reports to the Country Facilities Manager and focuses on creating a welcoming, seamless day-to-day workplace experience for employees.
What you will do
- Deliver seamless, efficient, and high-quality day-to-day facilities operations for the Bengaluru workplace through strong partnership with the IFM vendor and other service delivery partners
- Act as the primary on-site contact for employees, responding to requests with a customer-focused and empathetic approach
- Manage vendor performance against SLAs, KPIs, and service standards, ensuring consistent delivery across all services
- Support workplace changes and projects (e.g. moves, adds, changes), ensuring minimal disruption to business operations
- Maintain accurate operational records, including service tickets, vendors, and assets
- Find opportunities to improve service delivery and enhance employee experience, while supporting site-level incident response and business continuity readiness
Skills used in this role
What the employer is looking for
- 5+ years of relevant experience in facilities or workplace operations within a complex corporate environment. A relevant bachelor’s degree or professional qualification would be advantageous.
- Experience leading onsite teams, IFM vendors, and service partners, including service delivery, vendor performance, and SLA/KPI governance
- Ability to engage with employees in a respectful, empathetic, and supportive manner.
- Strong employee and customer experience mindset, with a proactive, solutions-oriented approach and the ability to manage multiple priorities in a fast-paced workplace environment
- Solid financial and commercial management experience, including budgeting, forecasting, purchase orders, invoice management, cost control, and identifying operational efficiencies.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams. Proficiency in English is required; proficiency in the local language is an advantage.
Benefits and support
- Compensation and benefits are detailed in the job posting
About eBay
eBay Inc. is a multinational e-commerce corporation based in San Jose, California, that facilitates online consumer-to-consumer and business-to-consumer sales. Founded in 1995, the platform connects millions of buyers and sellers globally through auctions and fixed-price 'Buy It Now' listings across numerous categories. It operates as one of the world's largest digital marketplaces, emphasizing specialized categories like collectibles, luxury goods, and refurbished products.
- Industry
- E-commerce
- Company size
- 12000+ employees
- Founded
- 1995-09-03
- Location
- San Jose, California, USA
- Funding stage
- Public Company
Leadership
President and Chief Executive Officer
Senior Vice President, Chief Financial Officer
Senior Vice President, Chief Technology Officer
Senior Vice President, Chief Commercial Officer
Recent coverage
eBay Inc.
eBay Inc. Reports Third Quarter 2026 Results2026-10-28
GuruFocus
eBay Reports Strong Q3 2026 Results, But Shares Remain Significantly Overvalued2026-10-29
Value Added Resource
eBay's Winter 2026 Seller Check-In Puts eBay Live, AI Tools and Financing Front and Center2026-11-01
eBay Inc.
eBay Appoints Peggy Alford as Chief Financial Officer2025-04-30