Middle Office - Senior Associate
State Street · Posted Oct 9
Investment servicing, custody, asset management, and trading solutions for institutional investors
Get a personal compatibility score
Add a resume for personal matches
About the role
State Street is one of the largest custodian banks, asset managers and asset intelligence companies, providing investment servicing, data & analytics, investment research & trading and investment management to institutional clients. This role sits within the Transaction Management Exchange Traded Derivatives Team, part of Middle Office Services, which handles trade confirmation, trade processing, reconciliations with prime brokers, margin validation & processing, client reporting and recordkeeping under service level agreements. The Senior Associate acts as a primary contact point for internal and external clients, overseeing day-to-day transactional responsibilities and ensuring timely service delivery, exception resolution and escalation.
What you will do
- Involve in day to day operations of Transaction Management Exchange Traded Derivatives team in location for responsible client
- Drive transaction management, settlement and excellence though proactive management of the trade lifecycle
- Be a subject matter expert in service delivery and ensure client deliverable are reviewed and actioned timely
- Build a strong risk management and control environment
- Communicate effectively on issues / problems with the Clients and with STT management and ensure a proper and timely follow-up to ensure resolutions
- Embrace State Street’s “core values” and support a work environment reflective of these values
- Effectively communicate with clients, custodians, brokers, managers, and peers within State Street
- Be a strong team player and demonstrate dedication to group and company goals
- Demonstrate professional maturity and effective time management
- Demonstrate the ability to analyze a problem, obtain and evaluate information, and reach sound conclusions
- Ensure all internal/external clients inquiries are logged and resolved in a timely and satisfactory manner
- Ensure all daily and monthly services are delivered in accordance with relevant client SLA’s
- Assist with compliance reviews, controls and audits
- Work effectively with peers locally and across the region to achieve common goals
Skills used in this role
What the employer is looking for
- Excellent attention to detail
- Must be responsible and take ownership to the job which is allocated
- Organized and able to multi-task often working with tight deadlines
- Demonstrate the ability to handle multiple activities and to prioritize work effectively
- Must be pro-active and be a problem solutioner
- Carries work ethics and professionalism within the organization’s principal and beyond
- Must be flexible often dealing with ad-hoc queries from clients
- Understanding of the risks involved in the processes and bring it to the attention of management
Preferred qualifications
- Degree in finance/business or equivalent along with relevant industry experience
- Understanding of Middle Office operations, with strong knowledge of Exchange Traded Derivatives trade confirmation, processing, reconciliation and trade life cycle
- Proven experience with client communication/interaction at multiple levels
- Understanding of key technology within the support of investment management operations
- Experience of being part of organizational change, with an understanding of change management principles, techniques & tools
- Experience in leveraging technology solutions including low-code tools, SQL, Python or similar is advantageous
- Strong MS Excel, Access, Word, PowerPoint skills necessary
- Strong English written and spoken ability
Benefits and support
- Generous medical care, insurance and savings plans
- Flexible Work Program
- Development programs and educational support
About State Street
State Street Corporation is a leading global financial services holding company providing institutional investors with investment servicing, investment management, and investment research and trading. Operating in more than 100 geographic markets worldwide, the company manages and administers trillions of dollars in assets through its core divisions like State Street Global Advisors and State Street Alpha. Headquartered in Boston, Massachusetts, it traces its origins back to 1792.
- Industry
- Financial Services
- Company size
- 51000+ employees
- Founded
- 1792-06-25
- Location
- Boston, Massachusetts, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
John Woods
Chief Financial Officer
Mostapha Tahiri
President of State Street Alpha & Chairman of Asia Pacific
Ann Fogarty
Enterprise Chief Operating Officer
President and Chief Executive Officer of State Street Investment Management
Recent coverage
Business Wire
State Street Corporation Releases 2026 Digital Assets Study2026-10-06
State Street
State Street Appointed as Transfer Agent by Wellington Management on HKEX Integrated Fund Platform2026-09-29
State Street
State Street Corporation to Report Third-Quarter 2026 Financial Results and Host Conference Call Webcast on October 142026-09-23
State Street
Yuanta Funds Selects State Street for First Overseas Securities Lending Program2026-09-15