BackOffice Technology Application Development / Maintenance Lead - Vice President
State Street · Posted Sep 30
Investment servicing, custody, asset management, and trading solutions for institutional investors
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About the role
State Street's Global Technology Services (GTS) function is the key enabler for the business to deliver data and insights to clients, driving the company's digital transformation with advanced technologies such as cloud, artificial intelligence and robotics process automation. The BackOffice Technology group owns payment applications covering architecture, development, deployment and support, spanning payment rails, settlement systems, ISO 20022 messaging and real-time payment frameworks. This VP-level delivery lead role oversees the end-to-end lifecycle of those payment applications, scales and manages distributed software delivery teams across India and the US, and drives modernization initiatives such as API integration, cloud migration and real-time payment capabilities.
What you will do
- Lead the end-to-end lifecycle of payment applications, including architecture, development, deployment, and support.
- Scale up and maintain software delivery teams, which will service the assigned business teams within State Street
- Act as the delivery owner for the assigned team
- Primarily give oversight to, and if needed, personally perform requirement gathering, technical design, testing, UAT support, etc.
- Actively work on team management, training & competency development, monitoring team performance on ongoing basis
- Actively manage employee engagement, attrition management and talent development and management in the team
- Drive modernization initiatives such as API integration, cloud migration, and real-time payment capabilities.
- Actively contribute to initiatives / horizontal org work stream contributions like knowledge management, risk management, etc. cutting across different teams
- Be conversant with and be able to successfully manage common cultural nuances specific to the India teams
- Make effective recommendations to build an organizational model that can effectively serve high quality delivery and ensure the communication between the functions is seamless
- Be a strong advocate of HR policies and procedures ensuring all employees adhere to the core values and the operating culture
- Be a catalyst in driving cultural integration ensuring the local team thinks global while acting local
- Promote diversity and inclusion, providing transparency in organizational work activities
- Ensure talent planning, management and related supporting deliverables including but not limited to - succession planning, critical role identification, coaching and diversity hiring are done with the partnership of both global functional managers and HR
- Promote the culture of risk excellence in people, process, and technology aspects. Ensure self and team anticipates, monitors, actively manages and reports all risk and related issues.
- While the primary role is to manage the Application Development & Maintenance (ADM) of the India resources, the candidate will need collaborate across teams for strong integration of production support and testing ensuring seamless integration of technology delivery
- Retain accountability for the overall performance of the assigned teams
- Lead and participate in business meetings, presentations, and conferences as and when required
- Establish and monitor an effective oversight framework to ensure that issues are appropriately identified, escalated, and resolved.
- Establish and nurture a culture of individual ownership of tasks to embed a clear individual sense of accountability into staff members’ behavior in performing their roles
- Given that this is intended to be a senior role, the hiring and management / administrative responsibility will not be limited to just this team alone, but the candidate will need to work on and help with this activity for other teams within the group as needed.
- This role will involve working closely with teams in the US and other cities in India, and hence working in relavant time zones on need basis is essential.
- We pride ourselves in maintaining an open and transparent work culture - this directly translates to ensuring the org is as flat as possible - so candidate needs to fit into this culture - should be eager and willing to roll-up sleeves and tackle activities ranging from most basic to the most complex as part of team and delivery management.
- While we do not expect day to day coding, we do expect the candidate to get fully up to speed functionally in the business functionality of the assigned teams and get fully up to speed with the architecture and technology of the applications that the assigned team is working on - effectively, strive to be an SME in the area.
Skills used in this role
What the employer is looking for
- Hands on experience from amongst three or more the following: Java-J2EE, Web services, Database
- Has vast experience in hands on software coding/development, testing and prod support and experience in managing direct day-to-day activities of team members who will be working towards servicing the business needs
- Deep understanding of payment rails (SWIFT, RTGS, NEFT, UPI), settlement systems and operations.
- Familiarity with ISO 20022 messaging standards and real-time payment frameworks.
- Proven problem solving, communication, interpersonal and analytical skills
- Agile SDLC experience in delivering projects
- Experience in cloud based implementations & migration efforts
- Ability to manage large, diversified teams spread across multiple locations or regions and distributed workforce (Employee and IT vendors)
- Should have excellent communication skills, fluent in English written and oral
- Should have experience in delivering large scale, complex and transformational projects.
Preferred qualifications
- Engineering Degree, MCA or equivalent
- 20+ years of commercial software development, proficient in developing multi-tier solutions
- 10+ years of demonstrated ability to lead engineering teams/projects
- 10+ years of web development experience in Java, Database, MQ etc
- 5+ years of professional development building encompassing front-to-back architectures and API's
Benefits and support
- generous medical care, insurance and savings plans
- flexible Work Programs
- development programs and educational support
- paid volunteer days
- matching gift programs
- access to employee networks
About State Street
State Street Corporation is a leading global financial services holding company providing institutional investors with investment servicing, investment management, and investment research and trading. Operating in more than 100 geographic markets worldwide, the company manages and administers trillions of dollars in assets through its core divisions like State Street Global Advisors and State Street Alpha. Headquartered in Boston, Massachusetts, it traces its origins back to 1792.
- Industry
- Financial Services
- Company size
- 51000+ employees
- Founded
- 1792-06-25
- Location
- Boston, Massachusetts, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
John Woods
Chief Financial Officer
Mostapha Tahiri
President of State Street Alpha & Chairman of Asia Pacific
Ann Fogarty
Enterprise Chief Operating Officer
President and Chief Executive Officer of State Street Investment Management
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