GBSC Risk & Control Senior Analyst
Mastercard · Posted Oct 21
Global technology company connecting consumers, financial institutions, merchants, and businesses through secure payment processing and digital commerce solutions
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About the role
The Global Business Solutions Center (GBSC) is Mastercard's operational service center supporting internal corporate functions including Finance, Human Resources, and Law Franchise and Integrity, with a focus on driving operational efficiencies and improving business results. The Risk Management team within GBSC builds and runs an operational risk management program that identifies, assesses, and mitigates risks arising from inadequate or failed processes, people, systems, or external events. This Senior Analyst role, reporting to the GBSC Risk Manager, supports implementation and monitoring of operational risk across shared services functions, maintains risk registers and KRIs, conducts incident and root cause analysis, and coordinates with audit, SOX, and enterprise risk teams.
What you will do
- Serve as a risk management process leader for the GBSC risk management team.
- Assist management in identifying and mitigating compliance risks, enhancing and implementing compliance monitoring efforts and fostering a compliance culture.
- Support teammates and stakeholders by working closely to develop knowledge base of best practices
- Identify and assess controls gaps and work with control owners to develop sustainable remediation plans that are compliant with regulatory and policy requirements.
- Proactively troubleshoot issues and exercise discretion when management support may be necessary to resolve an issue.
- Collaborate with operations teams to develop risk reporting, Key Risk Indicators (KRI’s), and support ongoing monitoring and testing.
- Maintain the risk register, heat map, audit schedules, action items, and risk response plans.
- Conduct incident reporting and root cause analysis.
- Help develop and maintain reports, metrics and presentations of progress and results for meetings with various stakeholders and senior leadership.
- Support and coordinate activities from internal audit, external audit, technology risk management, SOX, and enterprise risk management teams.
- Sustain GBSC Risk Management tools and resources.
- Create value and innovation with AI-based preventative and detective controls.
Skills used in this role
What the employer is looking for
- Familiarity with Payroll and the People & Capability (HR) space.
- Risk management experience and knowledge of risk management practices (e.g., ERM, ORM, TRM).
- Proven experience in audit, operational risk, or other risk management functions.
- Experience with the “three lines of defense” model.
- Understands compliance and risk management frameworks.
- Effective verbal and written communication and presentation skills.
- Demonstrated success in applying risk management to support business/ operational processes.
- Analytical, problem solving, and critical thinking skills.
- Understands and appreciates diverse backgrounds.
- Knowledge of documenting control activities, test procedures, and validation execution.
- Experience developing process flow and controls documentation and recommending and implementing improvements
- Consistently demonstrates clear, concise, and effective verbal and written communication skills along with presentation skills.
- Experience with relationship building and relationship management skills.
- Ability to operate with independence, autonomy, and under pressure, even in ambiguous circumstances.
- Flexibility in working on several processes or projects simultaneously to meet team goals and responsibilities
- Self-motivated and detail oriented with excellent problem-solving skills.
- Key attention to detail.
- Audit, Risk Management, Compliance, Continuous Improvement, Lean, or Six Sigma background preferred.
- Proficient in MS Office applications (Excel, Word, PowerPoint, Visio) with advanced experience with data analysis within Excel and flow chart development in Visio. Tableau, Alteryx, and statistical analysis experience is desirable.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Mastercard
Mastercard is a global technology company in the payments industry that connects consumers, financial institutions, merchants, governments, and businesses worldwide. It operates a fast and secure payment processing network that spans more than 200 countries and territories. Through innovative products and solutions in credit, debit, digital assets, and security, Mastercard makes commerce safer, simpler, and more accessible.
- Industry
- Payments
- Company size
- 10001+ employees
- Founded
- 1966
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $115M raised
Leadership
Chief Executive Officer
Chief Business Officer
President & Chief Technology Officer
Chief People Officer
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