Manager, Merchant Cloud Commercialization Support
Mastercard · Posted Oct 22
Global technology company connecting consumers, financial institutions, merchants, and businesses through secure payment processing and digital commerce solutions
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About the role
The Global Acceptance and Merchant Solutions team works to make Mastercard the best way to pay everywhere, supporting a suite of acceptance products including Merchant Cloud. The role sits within payments commercialization and go-to-market for Merchant Cloud, focusing on market readiness, pipeline visibility, performance tracking and market penetration analysis. This Manager supports regional teams with insights, analytics, commercial narratives, business cases, pipeline governance and customer-facing collateral, without carrying a sales quota.
What you will do
- Creating comprehensive commercialization packages and go to market materials for newly launched products and features. Strong influencing skills through visualisation of data and ideas required.
- Partnering closely with the Services organization at regional level to support the identication and, structuring of potential upselling and cross selling opportunities within new accounts.
- Managing and continuously updating the sales pipeline across various regions for regional team’s visibility regarding the ensure sustained growth and prioritize high impact opportunities.
- Supporting the sales enablement initiatives of regional teams, delivering training, playbooks, and resources that keep teams hyper focused on supporting the regional teams in their sales initiatives.
- Collaborating with regional teams and client facing groups to align commercialization strategies with local market needs.
- Leading KPI tracking and measuring the commercial impact of all launch and enablement efforts.
- Preparing business case inputs and analysis to support strategic investment and initiative decisions by regional teams
Skills used in this role
What the employer is looking for
- Highly organised and capable of engaging stakeholders globally to establish visibility into commercial pipelines and track go-to-market performance.
- Skilled at solving complex business problems and developing compelling commercialisation strategies, value propositions, and go-to-market materials.
- Experienced in tracking product roadmaps, developing business cases, and supporting investment decisions through data-driven analysis and insights.
- Proven ability to manage pipeline reporting, commercial performance tracking, and growth initiatives that support product adoption and business outcomes.
- Passionate about enabling customer-facing teams through sales collateral, analytics, insights, and strategic narratives that enhance go-to-market effectiveness and customer engagement. We are looking for an energetic professional who is willing to jump into an ever-evolving team and hit the ground running.
- Proven experience working in the Mastercard Services organization including BMI, Security Services, and Customer Acquisition and Engagement.
- In depth understanding and prior experience in the payments industry with a strong grasp of relevant market trends.
- Strong knowledge and experience in the Acquiring and Gateway ecosystem.
- Prior experience in dealing with the adoption of digital commerce solutions.
- A results-oriented professional able to drive outcomes, with proven experience in developing go to market strategies for new products and delivering scalable solutions.
- Entrepreneurial and commercial mindset able to adjust to changing demands of the market, customers, internal strategies, and build partnerships across the organization.
- Excellent communications and influencing skillset to support alignment of enablement strategies with business goals.
- Ability to lead cross functional and multi-location teams effectively.
- Organizational savviness to navigate a highly matrixed organization and resilience to thrive in a high pressure, goal-oriented environment.
- Strong problem solving and analytical skills, completely comfortable using data to support business cases and recommendations.
- Bachelor’s degree required
- English fluency is mandatory.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Mastercard
Mastercard is a global technology company in the payments industry that connects consumers, financial institutions, merchants, governments, and businesses worldwide. It operates a fast and secure payment processing network that spans more than 200 countries and territories. Through innovative products and solutions in credit, debit, digital assets, and security, Mastercard makes commerce safer, simpler, and more accessible.
- Industry
- Payments
- Company size
- 10001+ employees
- Founded
- 1966
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $115M raised
Leadership
Chief Executive Officer
Chief Business Officer
President & Chief Technology Officer
Chief People Officer
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