Site Reliability Engineer II
Mastercard · Posted Oct 13
Global technology company connecting consumers, financial institutions, merchants, and businesses through secure payment processing and digital commerce solutions
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About the role
Mastercard powers digital payments across 200+ countries, building secure, simple, smart and accessible transactions. The Enterprise Monitoring team owns Mastercard's Application Performance Monitoring and Digital Experience Monitoring strategy. This Reliability Engineer II role provides day-to-day usage and configuration support for monitoring tools, creates technical documentation, and partners with technical leads and internal customers to keep monitoring and observability capabilities running.
What you will do
- Provide day-to-day usage and configuration support for monitoring tools for internal customers
- Create and update detailed technical documentation
- Partner closely with technical leads and other engineers as needed
- Discuss specific needs with internal customers and management
Skills used in this role
What the employer is looking for
- Experience with one or more application performance management tools such as Dynatrace, AppDynamics, Datadog, etc.
- Specific familiarity with Dynatrace strongly preferred
- Ability to confidently navigate a Linux environment
- Ability to use and revise basic automation scripts in a language like Python, Perl or bash
- Ability to participate in an on-call rotation for off hours emergency support
- Familiarity with foundational distributed application concepts
- Familiarity with synthetic end-user monitoring of web application availability and performance, using tools like Dynatrace, Datadog, New Relic, Pingdom, etc.
- Familiarity with container orchestration systems like Kubernetes (K8s) and public cloud platforms like Amazon Web Services (AWS) and Microsoft Azure
- Strong communication skills to explain technical concepts clearly and succinctly
- Time management skills to balance a workload consisting of both new build work and day-to-day operational maintenance
Benefits and support
- Compensation and benefits are detailed in the job posting
About Mastercard
Mastercard is a global technology company in the payments industry that connects consumers, financial institutions, merchants, governments, and businesses worldwide. It operates a fast and secure payment processing network that spans more than 200 countries and territories. Through innovative products and solutions in credit, debit, digital assets, and security, Mastercard makes commerce safer, simpler, and more accessible.
- Industry
- Payments
- Company size
- 10001+ employees
- Founded
- 1966
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $115M raised
Leadership
Chief Executive Officer
Chief Business Officer
President & Chief Technology Officer
Chief People Officer
Recent coverage
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