Associate Analyst, Insights & Enablement
Mastercard · Posted Nov 2
Global technology company connecting consumers, financial institutions, merchants, and businesses through secure payment processing and digital commerce solutions
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About the role
The Services Business Development Insights & Enablement team powers the infrastructure, tools, and processes that enable sales teams to operate efficiently and scale effectively, driving operational excellence, automation, actionable insights, and simplified sales workflows. Reporting to the Director, Services BD Insights & Enablement, this role supports the implementation and ongoing evolution of the Contract Lifecycle Management (CLM) platform for the Services organization. It is a hands-on, execution-focused position at the intersection of sales enablement, internally facing product management, and process transformation.
What you will do
- Support the design, preparation, and optimization of Services contracting workflows within the CLM platform
- Assist in translating business requirements into structured workflows, rules, and templates within CLM
- Work closely with stakeholders (Legal, Sales, Operations) to map and migrate contractual constructs into systemized processes
- Participate in testing of new CLM features, including identifying issues, validating outputs, and supporting remediation efforts
- Leverage tools such as Ironclad, Salesforce, Signavio, CPQ, and other enablement platforms to enhance execution and efficiency
- Contribute to continuous improvement initiatives focused on automation, standardization, and simplification of contracting processes
- Ensure accuracy, consistency, and governance across workflows and system outputs
Skills used in this role
What the employer is looking for
- Should possess a high degree of problem-solving ability and be a strong and effective communicator
- Strong exposure in one or the other data analysis tools (Excel/SQL/Python), PowerPoint, and Word; ability to create structured analyses, clear presentations, and professional documentation
- Experience or interest in Sales Enablement, Process Transformation, or Product Management
- Exposure to process mapping tools (e.g., Visio, Signavio) or workflow design concepts
- Ability to work effectively in cross-functional, global teams
- Strong stakeholder management skills with the ability to listen, align, and influence
- Structured problem-solver with attention to detail and a bias for execution
- Ability to manage multiple priorities and deliver high-quality work in a fast-paced, dynamic environment
- Strong verbal and written communication skills
- Comfortable working with ambiguity and evolving requirements
- Proficiency in leveraging AI tools to enhance productivity, enable effective multitasking, and operate at a high pace in a demanding environment
- Flexible to collaborate across global time zones
Benefits and support
- Compensation and benefits are detailed in the job posting
About Mastercard
Mastercard is a global technology company in the payments industry that connects consumers, financial institutions, merchants, governments, and businesses worldwide. It operates a fast and secure payment processing network that spans more than 200 countries and territories. Through innovative products and solutions in credit, debit, digital assets, and security, Mastercard makes commerce safer, simpler, and more accessible.
- Industry
- Payments
- Company size
- 10001+ employees
- Founded
- 1966
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $115M raised
Leadership
Chief Executive Officer
Chief Business Officer
President & Chief Technology Officer
Chief People Officer
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