Senior Specialist, Implementation
Mastercard · Posted Oct 26
Global technology company connecting consumers, financial institutions, merchants, and businesses through secure payment processing and digital commerce solutions
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About the role
The CIS Testing Team tests Mastercard products and services with financial institutions to enable production electronic payments globally, including Mastercard Payment Gateway services testing. The team ensures financial institutions are synchronized with Mastercard financial messaging and can test new release code. This role acts as the central customer contact for processing implementation projects, provides testing support, and guides customers through necessary implementation activities.
What you will do
- Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution
- Provide testing support to MasterCard customers for all products and services
- Act as processing implementation specialist to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities
- Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products)
- Define, create, maintain and document standard and non-standard key customer processing implementation processes
- Provide training to CIS organization, other MasterCard organizations and the customer
Skills used in this role
What the employer is looking for
- Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
- Information Technology system knowledge, with expert understanding of network topology, and project management
- Strong payment transaction processing and industry business principles knowledge
- Ability to interact well with customers and management
- Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
- Ability to drive change in a technical work environment
- Ability to multi-task covering multiple projects
Benefits and support
- Compensation and benefits are detailed in the job posting
About Mastercard
Mastercard is a global technology company in the payments industry that connects consumers, financial institutions, merchants, governments, and businesses worldwide. It operates a fast and secure payment processing network that spans more than 200 countries and territories. Through innovative products and solutions in credit, debit, digital assets, and security, Mastercard makes commerce safer, simpler, and more accessible.
- Industry
- Payments
- Company size
- 10001+ employees
- Founded
- 1966
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $115M raised
Leadership
Chief Executive Officer
Chief Business Officer
President & Chief Technology Officer
Chief People Officer
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